Serve our dealership customers with high level of service.
Meet and greet customers.
Advise on maintenance needs.
Advise on warranty repairs and recalls.
Advise on repair solutions.
Document thoroughly and accurately the customers need and provide up front pricing on initial repair order.
Order parts through our parts department.
Coordinate between customer, parts department and technician to complete repairs on customers vehicle accurately and expeditiously.
Keep customer up to date and log all communication on a daily basis with each customer.