Director of Banquets

The Director of Banquets is a key member of the opening leadership team at The Knox, Auberge Collection, responsible for building and leading an exceptional banquet operation within Dallas’s newest ultra-luxury destination. This leader will oversee service across the property’s distinctive event venues. From intimate gatherings to luxury weddings and large-scale celebrations, the Director of Banquets will ensure every event is personal, polished, and flawlessly executed. Lead the opening and ongoing operation of the Banquets department, including staffing, training, service standards, and operational readiness.Recruit, develop, schedule, and inspire a highly skilled banquet leadership and service team.Oversee the setup, service, breakdown, and overall execution of weddings, meetings, galas, private dinners, and social events.Review banquet event orders, floor plans, menus, timelines, guarantees, and special requests to ensure accuracy and preparedness.Partner with Catering, Culinary, Stewarding, Sales, Engineering, Security, and other departments to deliver seamless events.Maintain exceptional standards for service, presentation, cleanliness, safety, and guest satisfaction.Manage departmental budgets, labor, payroll, operating expenses, inventories, and financial performance.Anticipate guest and client needs and resolve concerns promptly, thoughtfully, and discreetly.Ensure compliance with food safety, alcohol service, sanitation, fire, life-safety, and workplace requirements.