Help Desk

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Help Desk


DETAILS
Degree Requirements: Bachelor’s degree from an accredited university or college
Location: Downtown Dallas, TX
Industry: Custom Application Development
Position Type: Contract
Hourly / Salary: $20ph
Residency Requirements: s and those authorized to work in the US are encouraged to apply. No sponsorship is being offered at this time.


Treat yourself with a great new job with one of the top employers in Dallas!


Key Points
We are looking for a Help Desk / Software Support / Phone Support professional to start mid-April.

This is a team of top-tier help desk, software support, technical phone support professionals. This is where professionals go to work with other professionals.

There will be remote options after you train up, but not initially as training is in-person.


Why Join Our Team

• Great company culture with energetic, collaborative team
• Professional environment where everyone lifts everyone else up
• Work with highly-skilled team members in a modern and fun environment
• Business casual workplace dress
• Supportive management with high standards
• Excellent healthcare, dental, and vision benefits available

• Providing support to users of custom software. Typically you will deliver that support via emailing instructions. There is an extensive resource library for you to draw from. [There is zero hardware or desktop support in this role.]

• A professional appearance and demeanor with excellent English
• A Bachelor’s degree from an accredited university or college
• 1+ years of technical phone support / software support
• Good grammar, written and verbal. Spelling also counts.

• Are open to rotating shifts (there are a limited number of straight day shifts and night shifts)