Incident Response Associate

About the roleThe Incident Response Associate supports the management and resolution of operational, business, and site-related incidents by coordinating response activities, tracking corrective actions, and facilitating communication among stakeholders. This role assists in incident investigations, risk assessments, reporting, and continuous improvement initiatives to minimize operational disruptions and enhance organizational resilience. The ideal candidate is analytical, detail-oriented, and capable of performing effectively in fast-paced environments.What you'll doSupport incident response activities, including incident intake, triage, escalation, and resolution tracking.Coordinate communications among stakeholders during incident response and recovery efforts.Assist with incident investigations, root cause analyses, and corrective action development.Maintain incident logs, documentation, reports, and response records.Monitor incident trends, risks, and performance metrics to identify improvement opportunities.Support business continuity, operational resilience, and crisis management initiatives.Facilitate incident review meetings and track action items through completion.Ensure compliance with organizational policies, procedures, and regulatory requirements.Contribute to the development and enhancement of incident management processes and best practices.Prepare dashboards, reports, and executive summaries on incident performance and outcomes.