A well-established software company in Allen is looking for a part-time (20-25 hours/week) Office Assistant to handle inbound calls, office responsibilities and assist teams with various tasks.
The position offers a great opportunity to learn different aspects of a business and gain solid work experience. Full-time conversion with full company benefits (medical and 401k) is available for the right candidate.
Great company culture and work environment with company provided snacks and drinks.
Responsibilities
Answer phone & route calls
Take detailed messages
File paperwork
Assist customer service team with duties including but not limited to
o make outbound courtesy calls/emails to existing customers
o outreach inactive customers for subscription reinstatement
o update CRM database for customer records
o Maintain logs using Excel e.g. payment history, training signups, etc
o mailings - include past due invoices, new sale paperwork, etc.
Assist other departments as necessary
Work with teams to order lunch, plan and schedule outings, parties, etc.
Requirements
HS Diploma with some post HS credits preferred
Phone experience and customer service experience a plus
Organizational and multi-tasking skills
Clear and professional written, oral communication skills
Good computer skills on Excel, Word and Outlook
Ability and willingness to learn
Dependable, reliable with attention to details
