OVERVIEW: The Maintenance Supervisor is responsible for maintaining the physical integrity of the property and assisting the Property Manager with the overall performance of the property. This includes maintaining a safe and sanitary living environment for residents, guests, visitors and staff. The Maintenance Supervisor manages the maintenance team, groundskeepers and housekeepers all aspects of the property's maintenance including the physical grounds, custodial, preventive, corrective, deferred and emergency. This person is also responsible for following the maintenance program to protect and maintain the property as well as alerting management to items that could potentially cause damage or harm.
ESSENTIAL JOB FUNCTIONS:
Ensure the physical condition of the property is maintained according to company operating and safety standards.
Ensure that service requests and repairs are performed correctly and in a timely manner.
Organize and prioritize service requests and general maintenance tasks.
Diagnose, repair and maintain pools, pool equipment, HVAC equipment, roofs, lighting, fountains, pumps, motors, fans, plumbing, some appliances, boilers, heaters, electrical devises, door locks, drywall, painting, some carpentry, electrical components and any other tasks related to preparing apartment units for occupancy.
Be observant for any problem which could be a hazard or potentially dangerous for residents, staff, guests and Perform general maintenance repair tasks without endangering self, residents or fellow team members.
Oversee turnkey operations by ensuring that vacant units are made rent-ready in a timely manner.
Supervise outside contractors related to all maintenance aspects of the community.
Requires individuals to work in various weather conditions, including extreme temperatures, rain, snow, and heat.
Must be able to work in rotation and handle after hour service calls with team
MANAGEMENT
Conduct daily huddles with team members, assign daily schedule, tasks, etc.
Is aware of each team members daily duties and monitors task completion time, volume and performance standards.
Maintain a preventive maintenance program that minimizes emergency repairs, service requests and the utilization of outside contractors.
Maintain a complete and full inventory of supplies and tools sufficient for providing service and maintaining the property.
Purchase supplies as required, using standard purchase order system and property bidding procedures.
Follow, manage and promote all safety regulations and standard operating procedures to ensure a safe working environment through effective safety awareness and safety inspections for our residents, guests, property staff and vendors.
Participate in company training classes and meetings as required.
Adhere to all Fair Housing laws.
Responsible for the procurement of bids, and evaluation of vendor contracts.
Responsible for keeping Property Manager and leasing office fully informed with both verbal and written communications, including, but not limited to, the feasibility of call outside maintenance and requisitioning the purchase of required materials.
Continually inspect property and record deficiencies. Work with Property Manager and take the necessary action to remain within budgetary allocations.
Assist the Property Manager with budget preparation and payable review.
Work with Property Manager to develop property budgets, marketing plans and re-forecasts.
Implement and/or follow preventative maintenance programs for the property and specific equipment guidelines.
Requires the ability to work any of the seven days of the week, 52 weeks of the year. It is extremely critical that individuals be able to work their scheduled hours on a consistent basis and, if necessary, overtime hours when requested. Must be available for on-call services for emergencies and be available when team member fails to respond.
