Dispatching Freight Broker
As a Freight Broker Dispatcher, you will play a crucial role in coordinating the transportation of goods between shippers and carriers. You will be responsible for matching freight with suitable carriers, negotiating rates, and ensuring timely and efficient deliveries.
Responsibilities:
Coordinate and manage the transportation of goods for clients
Negotiate rates and contracts with carriers and shippers
Develop and maintain relationships with carriers, shippers, and customers
Utilize cold-calling techniques to acquire new freight, carriers, and shippers throughout the United States
Track shipments and provide updates to clients
Ensure compliance with transportation regulations and industry standards
Handle customer inquiries and resolve any issues or concerns
Utilize transportation management systems for data entry and record keeping
Collaborate with internal teams to ensure efficient transportation operations
Qualifications:
Inside sales or customer service experience in a business-to-business environment.
Successful track record of building relationships with stakeholders or customers that have resulted in high customer satisfaction.
Knowledge of US traffic lanes, equipment types and various modes (air, ocean, truck, trailer, TL, LTL) preferred.
Strong analytical skills with the ability to interpret complex data and market trends.
In-depth understanding of the freight market and its seasonal volatility.
Excellent negotiation skills and ability to strategize effectively.
Strong communication skills, both written and verbal, with the ability to facilitate cross-functional collaboration.
Prior experience with Transportation Management software and RMIS preferred but not required.
Must be skilled in the operation of MS Office software programs, including Microsoft Word, Excel, and PowerPoint
High-level computer knowledge is preferred; somebody who knows their way around computers and understands the vital nature of technological integration in logistics.
Must be able to work with other departments to increase overall productivity for the company.
Ability to manage multiple projects with a sense of urgency while maintaining a high degree of accuracy required.
Ability to work independently and as part of a team, with a high degree of enthusiasm, professionalism, and motivation.
Regular, predictable, and full attendance is an essential function of the job.
Job Type: Full-time
Schedule:
Day shift
Evening shift
Morning shift
Night shift
