Employment :
Mature Dental Assistant/Receptionist
Hollywood Smiles USA
808 Spruce Ave.Las Cruces, NM 88001-2353
Office Hours: Mon-Thurs
9am-5pm
Application Link:
Ourdental officecurrently has an opening for a Mature Dental Assistant/Receptionist- Male or
Female
We have been providing dentistry in theLas Cruces
community since 1985.
We will train a person as needed, if the applicant is open to learning new skills, and
will study at home on
their own time.
Dental Assistant/Receptionist
Job Description:
This is a 32+ hour per week position. The applicant will be the sole
employee in the office working with the doctor. The doctor will be helping with both
front office, and dental setup duties for patients.
Most of our patients have been with our office for 20-30+ years, and are
retired seniors, with some patients in their 80's. Our office would prefer an
older mature applicant male or female, that has patience and good social skills with seniors.
We are concerned with maintaining the overall health of our senior
patients though dental proper care and educatiion.
We provide quality dental care to patients on Medicare Advantage plans, and
patients with limited incomes.
We have transitioned over the years from a fast-paced high production office,
with constant interpersonal staff conflicts, to a smaller staffed office, for a
less stessful working enviornment.
Our office is open to see
patients from Monday-Thursday from 9am-5pm. We are off for lunch from 1pm to 2pm
to allow patients to come in during their lunch hour. We do not see patients on Friday,
Saturday, or Sunday, but will return calls left on the answering machine as sonn
as possible.
Salary for qualified applicants starts at $18.00-$20.00 /hour and higher,
depending on qualifications and experience.
Promotions and other benefits will be evaluated one year after date of
hire.
Evaluations are based on job performance, attitude, staff, and patient
feedback.
The ability to perform and adhere to the following expectations will also be
considered for promotions.
Twelve days paid vacation is available after one year of employment.
Responsibilities for the t
Include:
Prepare rooms in advance for scheduled dental procedures
Seat patients as they arrive in appropriate room
Assist dentist during dental proceedures
Dismiss patients, collect fees, and reschedule next appointments
Clean room after patient is dismissed
Setup room with appropriate trays for the next patient
Sterilize instruments
Setup procedure trays in advance for future patients
Answer phone calls and schedule dental appointments
Call and confirm patient appointments one day in advance
Schedule emergency visits as needed
Contacting and scheduling patients as treatments are approved by
insurance
Accurate scheduling of patients based on treatment plans
Manage patient recalls for regular cleaning appointments
Send recall cards one month prior to recall date
Follow up on recall patients that do not contact the office
Maintain and organize patient charts on a regular basis
Typing up new patient charts as needed
Checking that patient's accounts are current before scheduling
appointments
Billing patients on outstanding balances
Calling patients as needed to verify insurance claim denials
Prepare next days schedule and patient charts charts at the end of
the day
Inspecting and cleaning front office, waiting room, hallways, and
restrooms as needed
Maintain a Professional demeanor throughout the work day
Requirements for the Dental Assistant/Receptionist
Include:
High School Diploma (College degree preferred)
Maintain a Professional Attitude throughout the work day
Typing skills, business writing/editing skills
Ability to multi-task without sacrificing losing quality work
No personal call or texting during work hours unless it is an emergency
A person that likes working with people, and cares about providing
customer service
Your resume should explain why you are interested in this position
We will train a person as needed, if the applicant is open to learning new skills, and
will study at home on
their own time.
At Hollywood Smiles USA, our goals are
to provide quality dental care to our patients. Most of our
patients have been with our office for 20-30 years and
longer. We treat
our patients as we would like to be treated in other medical
offices.
We strive to stay on schedule with "no waiting"
as soon as the patient arrives. This requires a constant
communication, knowledge of dental proceedures, and
knowledge of patient dental profile to allow extra time as
needed. We do not over-schedule patients to boost
production. Our goal is to avoid getting behind schedule to
allow us to see patient emergencies the same day we receive
their call.
Difficult patients are sometines unavoidable, but
we try to work with these people on the first visit to see
if our office is right for them.
This is a business, and we conduct our operations as a
business. Customer satisfacion provides loyalty and patient
referrals. Our office strives on building a loyal and
trusting customer base.
We do not sell patients dental treatments or products
they do not want, need, or cannot afford. We offer options
to radical, non-reversible, expensive, dental proceedures
that patient do not fully understand. Our office works with
a core group of specialists in Las Cruces, and El Paso to
provide the best dental care that they can afford. We
encourage patients to get second opinons, if they are unsure
of our treatment recommendations. We divide our treatment
plans into stages to take care of problems in order of
priority. Many times treatment plans extend over a periods
of years, to allow patients to afford the dental care they
will eventually need. Our goal is to provide the patient
with an understanding of what is available to achieve the
state of dental health they want or require. We help them
understand the costs involved, so that they are getting the
most for the money they have spent. Patients must understand
that we also require them to do their part with home
care.
Recall appointments are an important part of maintaining
dental health. The Dental Assistant/Receptionist is responsible for making
sure patients are reminded of their appointments, and
actually show up for their appointments on time. Patients that consistantly arrive late or do not
show up at all for dental procedures, must be documented as these situations
occur in the patient's chart.
If you are looking for professional growth in your career, view it as
a challenge, and are eager to work for a company that takes pride in
developing your personal capabilities, Hollywood Smiles USA may be the right
working environment for you.
Hollywood Smiles USA
is seeking an individual to provide patients with customer service, and
quality dental care.
Hollywood Smiles USA is proud to be an equal opportunity employer.
