CSR Customer Service Rep

CSR Customer Service Rep

19 Sep 2024
Texas, El paso, 79901 El paso USA

CSR Customer Service Rep

Southwest Freightlines is opening a customer service/ Data entry position for our growing company. We are looking to add a professional, outgoing, reliable customer service rep. We are a meticulous, fast paced working environment where thinking critically is a must.

Need to have proficient computer skills.

Customer service experience.

Knowledge in word, excel, office etc

Must be Bilingual. English/Spanish

Job duties:

Provide front line customer service phone and email support.

Work as a team with other dispatchers to get all loads covered.

Entering, updating, and/or tracking of loads

Making sure all drivers have their return loads.

Working with managers, driver managers, and other departments to ensure efficiency of operations.

Resolving any issues that arise for drivers and/or brokers.

Reporting any delays or issues that may arise with drivers/and or brokers.

Please email me your resume in PDF format

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