The Intake Coordinator is a key member of our Home Office Team, tasked with supporting the Intake process for potential families at our locations in Colorado, Oklahoma, and Texas. This role will join the intake team and ensure the success of our full cycle intake process with coordination of leads, communication, scheduling, and authorization. This opportunity is based at our home office in Flower Mound, TX.Summary & Expectations:Process incoming referrals into the CRM and EMR systemsFacilitate the intake process for new patients, ensuring all necessary documentation is completed accurately and efficientlyCollaborate with clinical and administrative teams to coordinate assessments, evaluations, and treatment plans for each child being considered for our programsAssist families with insurance verification and authorization processes to secure necessary coverage for ABA servicesCoordinate schedules for Complimentary Consultations, Evaluations, and Trial DaysCoordinate Financial Plan of Care with Billing Department Manage new patient intake from initial contact to first date of serviceRespond to Clinic Leadership requests and inquiries, escalating as necessaryCollaborate with our marketing team to develop and maintain outreach materials and resources for prospective patientsPassion for learning and a demonstrated ability to thrive in a continuous learning environment
