UX Researcher

UX Researcher

02 Nov 2022
Texas, Fortworth, 76101 Fortworth USA

UX Researcher

Role: UX Researcher

Location: Fort Worth, TX

Duration: 6 + Months

Rate: $60/hr.

Note: Over all experience must be 7 + years

The UX Researcher Will Be Responsible For The Following
  • Collaborate closely with inside BNSF's Experience Design team (researchers, designers, business relationship managers & design strategist) and across PM, engineering and business teams to identify, define and deliver meaningful user research forming the base for employee digital products
  • Collaboratively and independently develop and execute research roadmaps
  • Lead various research studies throughout all the phases of the product development cycle
  • Contribute to product strategy, execution and release/deployment plans using information collected across related project domains

The Ideal UX Researcher Should Possess The Following
  • 3+ yrs of experience conducting qualitative and quantitative user experience research in a corporate environment, including concept-testing, usability, interviews, surveys, contextual inquiry/observations, ethnography, card-sorting and turning qualitative insights and observations into data that tells a compelling story
  • Experience with remote and in-person research.
  • Strong influencing skills with experience conveying research findings and implications to diverse audiences (incl. diverse functions, seniority)
  • Ability to deliver clear, concise & polished outputs in speech and writing
  • Analytical, project management, and problem-solving experience
  • Experience with autonomy and independent execution. Ability to see projects through
  • Ability to progress multiple projects at 1 time

Preferred Requirements

-Willingness to travel

Experience working in-house in an at-least a medium-sized company (10k employees)

Enthusiasm for and experience in working on internal tools and enterprise software

Working with field-facing operations/craft/union personnel

Strong presence, able to convey confidence while building trust

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