At Greenbrier, we do the hard work that matters. The Greenbrier Companies (NYSE:GBX) is powering the movement of products around the world as a leading designer, manufacturer and supplier of freight rail transportation equipment and services.Greenbrier’s heritage of hard work and industrial innovation is celebrated at every level of our organization. We structure our business to support teams that deliver innovative solutions for our customers while positively impacting the world around us.Greenbrier’s success begins with people. We believe in supporting our global workforce through our unwavering attention to Safety, Quality, Respect for People and Customer Satisfaction. Our IDEAL commitment is rooted in these values, which promotes Inclusion, Diversity, Equity, Access, and Leadership, creating a culture where employees are fulfilled and feel good about coming to work every day. A diverse, qualified, and engaged talent base is the key to our success.SummaryThe Sr. Enterprise Reliability Engineering Manager is a critical leadership role reporting to the VP, CISO & Enterprise Reliability Engineering, responsible for the overall reliability, performance, and automation of Greenbrier Companies' IT Infrastructure services and systems. This includes managing and mentoring a talented team of Cloud, Systems, Server, and Network Engineers, fostering a culture of collaboration, growth, and technical excellence. You will lead the charge in improving the maturity of our IT infrastructure by aligning to the principles of Site Reliability Engineering (SRE) and proactively addressing security gaps and single points of failure to ensure a secure and resilient foundation for our business.Duties and ResponsibilitiesTo perform this job successfully, an individual must be able to perform the following essential duties satisfactorily. Other duties may be assigned to address business needs and changing business practices.Leadership and Strategy:
Define and execute the company's SRE strategy, incorporating SLAs, SLIs, and SLOs to measure and improve service reliability.
Champion a "Microsoft first and cloud smart" approach, prioritizing the use of Microsoft tools and services and leveraging cloud technologies for scalability, optimization, and efficiency.
Set departmental goals for individual teams, implement measurement tools, and motivate team members to achieve targets, fostering a culture of continuous improvement and innovation.
Collaborate with cross-functional teams to design and advise on technology solutions, ensuring alignment with security and reliability standards.
Lead and mentor a team of Cloud, Systems, Server, and Network Engineers:
Provide guidance, coaching, and professional development opportunities.
Foster a positive and collaborative working environment.
Conduct performance evaluations and provide constructive feedback.
Build a strong team culture that values innovation, collaboration, and continuous improvement.
Reliability Engineering and Automation:
Ensure proper monitoring and optimization of IT environments for high availability and performance, meeting or exceeding defined SLOs.
Develop and implement automation solutions to prevent issues before they occur, using tools like Terraform, Ansible, or Azure Resource Manager (ARM).
Design and implement secure-by-default frameworks, services, and systems that allow access management services, automate vulnerability management functions, increase visibility into platform security, and enhance secrets management.
Oversee incident response and post-incident analysis, driving continuous improvement in system reliability.
Create and maintain IT-related policies and procedures, ensuring they are up-to-date and aligned with industry standards and regulations.
Improve IT infrastructure maturity by:
Identifying and closing critical security gaps.
Eliminating single points of failure.
Implementing robust monitoring and alerting systems.
Driving automation to reduce manual effort and human error.
Service Level Management:
Define, monitor, and report on SLAs, SLIs, and SLOs for critical IT services.
Work with stakeholders to establish realistic SLOs that balance reliability with business needs.
Use SLOs to guide capacity planning and resource allocation.
Conduct regular reviews of SLOs and SLIs to identify areas for improvement.
Security and Compliance:
Provide information and participate in security assessments during internal and external audits, working closely with the VP to address any identified vulnerabilities.
Adhere to physical, administrative, and technical safeguards related to core business functions, ensuring compliance with all relevant regulations and standards.
Integrate security into all aspects of SRE practices, ensuring that systems are secure by default.
Infrastructure as Code (IaC) and Azure DevOps (ADO):
Champion the adoption of IaC principles and practices across the IT infrastructure, driving automation and consistency in infrastructure provisioning and management.
Integrate IaC with Azure DevOps pipelines for continuous integration and continuous delivery (CI/CD) of infrastructure changes.
Manage and maintain Azure DevOps pipelines for infrastructure deployment and configuration management.
QualificationsThe following generally describes requirements to successfully perform the assigned duties.Minimum Qualifications
Bachelor's degree in Computer Science or a related field.
Proven experience as an SRE Manager or in a similar leadership role, reporting to senior IT executives.
Strong understanding of SRE principles, practices, and tools.
Experience with automation tools like Terraform, Ansible, or Azure Resource Manager (ARM).
Expertise in incident response, post-incident analysis, and capacity planning.
Excellent leadership, communication, and negotiation skills, with the ability to build strong relationships with stakeholders at all levels.
Strong people leadership skills with a proven track record of building and motivating high-performing teams.
Strong project management skills, including budget management, resource allocation, and risk mitigation.
Familiarity with ITIL best practices and security standards.
Work Environment and Physical RequirementsWork EnvironmentThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This is a job in an office environment.
Physical Activities and RequirementsFrequency KeyNot Applicable: Activity is not applicable to this occupationOccasionally: Occupation requires this activity up to 33% of the time (0- 2.5+ hours/day)Frequently: Occupation requires this activity from 33% - 66% of the time (2.5- 5.5+ hours/day)Constantly: Occupation requires this activity more than 66% of the time (5.5+ hours/day)Working Postures
Sit: Frequently
Stand: Occasionally
Walk: Occasionally
Bend: Not Applicable
Kneel/Squat: Not Applicable
Crawl: Not Applicable
Climb: Not Applicable
Reach Forward: Occasionally
Reach Upward: Not Applicable
Handling/Fingering: Frequently
Lift / Carry Requirements
5-10 lbs: Occasionally
10-25 lbs: Not Applicable
25-50 lbs: Not Applicable
50-75 lbs: Not Applicable
75+ lbs: Not Applicable
Push / Pull Requirements
Up to 10 lbs: Occasionally
10-25 lbs: Not Applicable
25-50 lbs: Not Applicable
50-75 lbs: Not Applicable
75+ lbs: Not Applicable
EOE including Vet/DisabilityClick here for more information:Know Your RightsGreenbrier makes reasonable accommodations in the application and hiring process for individuals with known disabilities, unless providing accommodation would result in an undue hardship. Any applicant believing that he or she may need reasonable accommodation for any part of the application and hiring process should contact Greenbrier Human Resources at careers@gbrx.com or call us at 503-684-7000.Email communication from The Greenbrier Companies (Greenbrier) will always come from a corporate email address that ends in @gbrx.com or from our applicant tracking system, iCIMS, after you have created a secure account and submitted your application. During the application process, you will create a secure account in our secure applicant tracking site that ends with “-gbrx.icims.com”. In this portal, we will ask you to provide your contact information, past employment history, education history and other job-related information.Job Locations US-TX-Home OfficeID 2024-3466Company Greenbrier Leasing Company LLCPosition Type Regular Full-TimeCategory Information TechnologyWorkplace Type Remote
