Wits Solutions Inc. (WITS) is a SBA certified 8(a) company with headquarters in the metropolitan Washington D.C. area. WITS has been providing best-in-class solutions in professional IT and administrative consulting to various Federal, State, Local and commercial customers. At WITS, we believe in working not for our clients but with them. This is why right from the beginning; our analysts and solution-builders work closely with our clients to ensure that the project outcomes continue to deliver value long into the future.
The General Office Worker (General Clerk I) is responsible for providing administrative support to the Department of Homeland Security personnel supporting the adjudication process of individuals who have applied for immigration and citizenship benefits.
Essential duties and responsibilities for the position include the following:
Supports USCIS adjudication functions by providing clerical and administrative support to the Government in the processing of all applicable forms
Provide support for the handling, preparation, and distribution of forms, applications, and certificates used in the adjudication process.
Collection of documentation from applicants (mail ins or requested documents)
Use of Government electronic systems to assist in the file processes.
Perform tasks related to preparing for and conducting naturalization ceremonies, including the preparation and distribution of naturalization certificates and the retrieval of documentation from applicants
Files copies of documents and notices in appropriate applicant files
Sort mail from mailroom upon distribution to the corresponding department. Clerk will assist with putting into the applicants file.
Locate, pull and return/refile files requested by government officials.
Perform other duties as assigned by the supervisor.
Ability to obtain and maintain a government clearance (if not already cleared)
Must successfully complete a comprehensive 7-year criminal and credit history background check Must successfully complete a drug screening
Must be computer literate, be able to enter data at a reasonable rate, express or exchange ideas by the spoken word
Strong attention to detail.
Other Essential Qualifications:
Ability to work effectively and efficiently in a team environment and relate well to others
Ability to show initiative and commitment to the company's goals
Ability to readily adapt to changing requirements
Strong commitment to performing and producing at the highest level of quality at all times.
Ability to manage individual workflow effectively and improve processes when necessary
Ability to communicate clearly and effectively with coworkers both in written and verbal communications
Positive attitude focused on customer satisfaction
Minimum Experience, Education and Licensure: High School Diploma or equivalent At least 1 year of prior administrative and/or customer service experience Comprehension of basic computer programs 1 year of experience utilizing Microsoft Office, including Excel preferred
Physical Requirements: While performing the duties of this job, the employee is occasionally required to sit or stand for long periods of time, stand; walk; use hands and fingers to handle, or feel objects, office equipment, or supplies. Use fingers and hands to type or write; reach with hands and arms; talk or hear. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The employee must also be able to conduct repetitive body movements, push, reach, stoop and/ or bend and lift up to 45 pounds repetitively at times.
Work Environment: This position is primarily performed in a traditional office environment but may also include all other work environments as required.
Equal Opportunity Employer Veteran/Disabled