Job Title: Customer Service Representative (Preferredr Bilingual but not a must – English/Spanish)
Location: between Howellville & Meadows Place.
Job Type: [Full-time/Part-time]
We are seeking a dedicated and reliable Customer Service Representative to join our dynamic team. The ideal candidate will be fluent in both English and Spanish, but not a MUST. with a passion for delivering excellent customer care and contributing to a positive team environment.
Key Responsibilities:
Provide outstanding customer service via phone, in person, ensuring all customer inquiries are handled promptly and professionally.
Communicate effectively with customers, addressing concerns, inquiries, and providing accurate information.
Maintain a positive and friendly demeanor when interacting with customers and team members.
Handle customer inquiries and assist in resolving issues with empathy and customer.
Collaborate with other team members to ensure a smooth workflow and excellent service delivery.
Assist with administrative tasks and maintain accurate records when necessary.
Requirements:
Female, between 27-35 years of age.
Have a stable transportation to work.
Able dress presentable.
Fluent in English and Spanish, Spanish is not a must.
Prior customer service experience is required.
Strong communication skills, with the ability to articulate information clearly to customers and colleagues.
Must be a responsible, stable, and dependable individual with a strong work ethic.
Ability to work well with others in a team-oriented environment.
Empathy and patience in handling customer and customers concerns.
Ability to multi-task and stay organized in a fast-paced environment.
Positive attitude and a passion for helping people.
Preferred Qualifications:
Strong problem-solving skills and attention to detail.
Proficient in Microsoft Office or POS. If not, we'll train.
Benefits:
Competitive salary.
Opportunities for growth and development within the company.
If you are a dedicated individual with a passion for customer service and meet the qualifications listed above, we would love to hear from you.
Please reply with your resume and professional head shot photo and cover letter detailing your experience.
1st interview Zoom
2nd interview - in person.
