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Responsible for company’s global IT Infrastructure system and team management.
The IT Infrastructure Manager’s role is responsible for planning, organizing, and managing 10-12 staff members in different regions and the overall IT operation with a focus on ensuring the stable operation of the organization’s IT network, telecommunication and server infrastructure. This includes developing, maintaining, supporting, and optimizing key functional areas, including global MPLS system, Disaster Recovery data center, VPN system, Windows, Unix and Linux Servers, Databases, Office 365, Mobile Device Management, Cisco Call Manager, VMware and storage infrastructure. The Infrastructure Manager will also schedule and direct activities to resolve hardware, network and telecommunication problems in a timely and accurate fashion. This position will play a key role for ensuring the business continuity for the company’s global operation.
A primary focus for this position will be to provide leadership for technology platform improvement and transformation and to deliver the full project lifecycle for new infrastructure technology solutions, inclusive of building a strategic roadmap for every managed infrastructure service.
This position will also manage the support team in different region to ensure the prompt support and service from IT to all company employees.