Auto Parts Ordering Specialist

Auto Parts Ordering Specialist

10 Sep 2024
Texas, Houston, 77001 Houston USA

Auto Parts Ordering Specialist

Car Tron Auto Sales is currently seeking a Auto Parts Representative with initiative and experience in auto parts and is also responsible, organized, detail-oriented and able to work effectively in a fast paced workplace. A great place to work with a great environment. Great Salary plus Bonus Opportunity

Responsibilities:

-Finding and ordering parts needed by dealership or requested by customers.

-Ordering parts from AutoZone, XL, Amazon, Ebay and Salvage yards

-Keeping customers updated on the status of their vehicle being serviced or status of parts they ordered and notifying them when they are delivered to dealership.

-Providing estimates for customers and billing customers.

-Knowledge of Mitchel 1 or Alldata software (Not required but a BIG PLUS)

-Assist manager in identifying and purchasing the correct parts for their vehicles

-Provide exceptional customer service and maintain a high level of professionalism

-Utilize retail math skills to accurately calculate prices, discounts, and taxes

-Process orders and fulfill requests in a timely manner

-Use organizational skills to keep parts department clean and organized

-Answer phone calls and respond to customer inquiries with proper phone etiquette

-Collaborate with other team members to ensure smooth operations

Skills:

- Strong knowledge of automotive parts and their functions

- Proficient in basic math skills, including addition, subtraction, multiplication, and division

- Detail-oriented with the ability to maintain accurate records and inventory

- Excellent communication skills, both verbal and written

- Familiarity with order fulfillment processes and procedures

- Proficient in Microsoft Excel or similar software for data entry and analysis

This position requires working in a fast-paced dealership environment, where attention to detail and customer satisfaction are top priorities. The Parts Specialist plays a crucial role in providing exceptional service to customers and maintaining the efficiency of the parts department. If you have a passion for automotive parts, excellent organizational skills, and enjoy working in a team-oriented environment, we encourage you to apply.

Please note that previous experience as a Parts Specialist is required.

REQUIRED EXPERIENCE:

- MUST be bilingual in English/Spanish

- At least 1 YEAR experience in automotive parts

- At least 2 YEARS experience in customer service

CALL OR TEXT DAN (281) 813-3155

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