As a Maintenance Technician II, you will play a crucial role in ensuring the smooth operation and maintenance of our residential community. You will be responsible for performing daily maintenance tasks, diagnosing and repairing issues in electrical, plumbing, and appliances, and preparing vacant apartments for new residents. You will also participate in the emergency on-call rotation. Your work will directly impact the safety, cleanliness, and overall appeal of the property, contributing to a positive living experience for our residents.Reports to: Maintenance SupervisorKey Responsibilities Include(but are not limited to)Maintenance TasksPerform daily maintenance as directed by the Maintenance Supervisor and Community Manager.Diagnose and repair problems in electrical, plumbing, and appliances.Respond to maintenance requests promptly and professionally.Apartment PreparationPrepare and perform necessary repairs to vacant apartments for new residents.Utilize the Make Ready Checklist for all make readies, ensuring the form is filled out completely and signed.Property Inspection and SafetyInspect buildings and grounds to ensure safety and cleanliness, identifying problems and alerting the Maintenance Supervisor.Conduct regular inspections of common area lighting, sprinkler systems, fire prevention systems, and fire extinguishers.Exterior MaintenanceMaintain the exterior of the property daily to provide clean and acceptable curb appeal.Perform maintenance of pools, spas, and pool areas.Communication and ReportingAssist supervisor with communicating with vendors and contractors and escorting them to necessary property locations.Communicate inventory needs for equipment, tools, and supplies.Report potential liabilities to the Community Manager and Maintenance Supervisor in a timely manner.Compliance and SafetyEnsure compliance with all Fairfield policies and procedures, including Mold Prevention Response Program (MPRP), Asbestos/Lead Protocol, Bed Bugs, Emergency Site Map and Emergency Supplies/Action Plan, and Required Inspections.Participate in on-call rotation. Respond to on-call emergencies, as directed by the Maintenance Supervisor.Assist office staff with posting notices on resident doors as needed.Assist in property compliance with all Safety Risk Management Manual requirements and objectives.Participate in company-required training and resident functions as required by the Community Manager.Understand and follow safe work practices for use of hazardous chemicals, Personal Protective Equipment, and Ladder Safety.Comply with all Fairfield standards, applicable health and safety rules and regulations, as well as local, state, and federal laws.QualificationsEducation & CertificationsHigh school diploma or equivalent requiredValid Drivers License may be requiredExperienceMinimum one year of previous experience in property management maintenance, other building maintenance, or related trade requiredSkills & CompetenciesAbility to read, write, understand, and communicate in EnglishGeneral computer skills, including operating a mobile deviceStrong attention to detail, organizational, time-management, and problem-solving skillsSuperior customer service skills, including the ability to manage difficult customers and situationsWorking knowledge of plumbing, electrical, and appliance repairProfessional verbal and written communication skillsAbility to work independentlyAbility to be on-call for after-hours emergenciesAbility to work a flexible schedule, including weekends, evenings, and holidaysKey Success/Performance IndicatorsComplete expected number of work orders within the specified time frame.Minimize the average time taken to repair issues.Adhere to scheduled preventive maintenance tasks consistently.Reduce the amount of time equipment is out of service.Ensure strict compliance with safety regulations and protocols.Exempt StatusNon-exempt (hourly)Physical Requirements For an 8 hr day: Never = 0% | Occasional = 133% | Frequent = 3466% | Constant = 67100%Lift/Carry 12 lbs. or less: ConstantLift/Carry 1325 lbs.: FrequentLift/Carry 2640 lbs.: FrequentLift/Carry 41100 lbs.: FrequentPush/Pull 12 lbs. or less: ConstantPush/Pull 1325 lbs.: FrequentPush/Pull 2640 lbs.: FrequentPush/Pull 41100 lbs.: FrequentType/Keypunch: [frequency]Sit: OccasionalStand/Walk: ConstantBend: FrequentSquat/Kneel: FrequentTwist/Turn: FrequentCrawl: OccasionalClimb: FrequentReach Up: FrequentReach Out: FrequentUse of Hands: ConstantDrive: FrequentEstimated Rate of Pay:$22.17 - $25.68This position is non-exempt; the range above reflects hourly rates.
