The position is responsible for providing quality hard floors restoration services; stripping VCT, buffing, coating, etc. Additional accountabilities include, but not limited to: ensuring all actions are completed in a safe manner; following instructions on work orders; working as a team; maintains a consistent flow of communication with team; driving company vehicles; and, taking before and after pictures. This is a night position starting at 5:00 PM.
EDUCATIONAL REQUIREMENTS
IICRC Certifications desired but not mandatory
EXPERIENCE REQUIREMENTS
1 year experience and or training in hard floor care desired but not mandatory
Demonstrated ability to work as a team
Demonstrated ability to learn and utilize new skills
Proficient skills in Microsoft Office suite desired; photo taking skills a plus
Professional personal presentation
High level of interpersonal skills to handle sensitive and confidential situations required
Valid driver license required
Ability to handle changing priorities and achieve desired objectives required
Ability to communicate verbally and in writing to all levels of the company and clients
Ability to maintain poise, tact and diplomacy required
Ability to work nights and weekends and adjust scheduled to meet business needs
ACCOUNTABILITIES AND RESPONSIBILITIES
Understand/accurately perform all cleaning (restorative/maintenance) methods for carpet, furniture and wall panels, to include, upholstery, fabric, and leather
Understand and accurately perform cleaning (restorative and maintenance) methods for hard surfaces including but not limited to ceramic, porcelain and stone; buffing, waxing, coating, polishing hard floor surfaces
Understand and accurately perform water damage restoration
Complete work order paperwork, before/after pictures after each job and notify supervisor of any special circumstances.
Ensures all work is completed per work order instructions and ensures work orders are then completed with all proper time and notes captured
Responsible for maintaining a safe work area including the use of caution signs and barriers
Be able to drive company vehicles to and from client locations
Responsible for care and cleanliness of cleaning equipment and vehicles
Report to work on time and in proper uniform
Pursue obtaining IICRC certifications in commercial carpet, upholstery, water restoration and ceramic tile
Follow rules, policies, regulations as outlined in company handbook
Must be able to fulfill essential job function in a consistent state of alertness and safe manner
Physical demands; while performing the duties of this job, you will be required to stand and walk, frequently required to use hands to fingers, handle, or feel and reach with hands and arms, occasionally required to sit, climb or balance and stoop, kneel, crouch or crawl, frequently lift and or up to 50 pounds.
Communicate issues, concerns and questions to supervisor
EXPECTED RESULTS
Effectively accomplish assigned work orders and efficient coordinate resources to address needs
Timely and effective response to team needs
Ensure consistent, accurate communication and alignment of efforts within the team
Obtain IICRC Carpet, Upholstery, Water Restoration and Hard Floors Certifications
Adherence to all policies and procedures
