We have been a well-established organization in Scaffold (Sales/Rentals) for over two decades. We are looking to hire a Front Desk/ Inside Salesperson (Bilingual). Candidates would assist walk-in and phone customers with identifying client needs, present and answer questions about our products to create scaffold quotes. Create and maintain customer files. Follow up on weekly customer purchases and quotes. Receiving and distributing incoming/outgoing mail and packages. High levels of organizational effectiveness and communication are needed. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role. Previous experience in a Front office would be an advantage.
Responsibilities
To assist the office manager for the online sales as well as walk in customers.
Process and execute the orders received -Providing the customer shipping quotes, coordinating with the warehouse upon receipt of the orders, providing the customers shipping timelines once the order is shipped
Maintaining records and filing for accounting purposes.
Stay up to date with new products/services
Generating Reports on daily basis
Skills
Proven work experience as a Retail Sales Representative, Sales Associate or similar role (Preferred)
Understanding of the retail sales process
Basic math skills
Excellent communication skills, capable of building trusting relationships
Ability to perform in fast-paced environments
High school degree
Basic knowledge of MS Office and MS Excel must
