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The Property Manager is responsible for the day-to-day operations of a 104-unit community and manages team members and resources to ensure the property functions and goals are met in accordance with the company's Core Values. Must have at least 5 years of experience as a Property Manager, with a strong marketing and leasing background. The Property Manager administers and maintains all phases of community operations under the direction of the Regional Property Manager.
Job Type: Full-time Monday - Friday 9:30 - 5:30, Saturdays 10 am - 3 pm
ESSENTIAL JOB FUNCTIONS
Manage all phases of community operations under the direction of the Regional Manager.
Implement marketing plans and leasing to obtain 93% occupancy.
Increase property income, resident retention, and lease renewals.
Ensure all staff is motivated, function as an effective team, and provide an exceptional customer experience.
Maintain a proper inventory of supplies and tools sufficient for providing service and maintaining the property, both in the administrative office and the maintenance department.
Supervise the Maintenance staff in administering a preventative maintenance program that minimizes emergency repairs/overtime and work orders.
Handle all resident issues in a timely manner to ensure an exceptional customer experience.
Approve, review and/or reject resident applications, leases, renewals, and move-in documents.
Ensure the timely and accurate completion of various weekly and monthly reports.
Understand, support, and apply Fair Housing and Landlord-Tenant Laws principles.
Regularly inspect the community to ensure standards are met and suggest recommendations for community capital improvements or repairs.
Represent the company in a professional manner at all times.
Conform to company apparel standards and policies and set a positive example for all Associates.
Perform all other duties as directed and assist the overall team effort in any way possible.
JOB REQUIREMENTS:
Education & Experience:
High school diploma or equivalent is required. A college degree in related coursework or equivalent years' experience strongly preferred.
Must speak Spanish and English fluently.
Experience: Minimum of 5 years' experience in residential property management, with strong marketing and leasing background.
Knowledge, Skills, and Abilities Required: Skilled in marketing with sales or multi-family leasing and/or product sales.
Knowledge of in-house unit turn, maintenance, grounds keeping, painting, and landscaping. Ability to work effectively with all levels of employees while inspiring respect and credibility.
Knowledge of Fair Housing and Landlord-Tenant Laws.
Excellent communication, organizational and leadership abilities.
Proficient and familiarity with Appfolio preferred.
Strong customer service, diplomacy, and crisis diffusion skills.
Ability to accurately perform multiple tasks in a complex and fast-paced operating environment.
