The Key Role Behind Transforming Lives: The Chief of Staff’s Impact at KPN
At Knowledge Point Network (KPN), our mission is clear: Empowering citizen volunteers to eradicate self-harm among military youth through transformative solutions that sustain parents in lifelong purpose. Achieving such an ambitious goal requires more than vision—it demands impeccable execution, strategic leadership, and a dedicated team.
At the core of this effort is the Chief of Staff, a role designed to amplify the Founder’s ability to lead and inspire at the highest level. This position ensures that every task, meeting, and initiative aligns with our purpose, while empowering team members to fund their dreams, manage resources, and drive meaningful change.
From preparing high-impact briefings each morning to fostering gratitude-driven engagement throughout the day, the Chief of Staff is the operational backbone of KPN. They are the strategist, the communicator, and the conductor, ensuring all parts of our organization move in harmony toward our shared vision.
Why This Role Matters
This is not just about operations—it’s about transforming lives. By leveraging data insights, tracking funding opportunities, and coaching the team to take ownership of their initiatives, the Chief of Staff enables KPN to maximize impact and build a sustainable future. Whether it's managing critical deadlines, supporting the Founder in strategic engagements, or ensuring no opportunity is left untapped, this role is indispensable to fulfilling our mission.
Want to learn more about the day-to-day responsibilities and impact of this pivotal position? Read on to discover how the Chief of Staff helps drive KPN's mission forward.
Comprehensive Duties and Responsibilities of the Chief of Staff
Hour One: Morning Preparation and Briefing
Early Setup (Before You Start):
Calendar, Funding, and Team Review:
Review the day’s schedule, ensuring all meetings, calls, and tasks are aligned with the Founder’s objectives.
Identify:
Key events and vision outcomes, defining and clarifying their importance and alignment with the mission.
Pacing toward conclusion with countdowns to critical deadlines or deliverables.
Grant deadlines or funding opportunities requiring immediate attention.
Delegation opportunities for team members to take ownership of projects and fund their own initiatives.
Clarify and Rank Priorities:
Categorize meetings, events, and tasks on a scale of 1-4 based on importance:
1: Mission-critical (e.g., funding discussions, strategic partnerships).
2: High-impact (e.g., team-led initiatives requiring guidance).
3: Medium-priority (e.g., progress updates, check-ins).
4: Low-priority (e.g., optional attendance or informational sessions).
Highlight opportunities to incorporate gratitude as a motivator, recognizing team contributions and spotlighting efforts to drive engagement.
Gratitude and Resources Management:
Leverage platform data to identify trends in individual progress and needs.
Prepare notes on:
Profiles requiring acknowledgment or gratitude to maintain momentum.
Areas where resources (materials, support, or training) are lacking and must be addressed.
Develop a plan to authentically communicate gratitude, compelling further engagement.
Morning Briefing Preparation:
Provide a briefing summarizing:
Goals and desired outcomes for meetings, funding efforts, and team collaboration.
Key stakeholders and their needs, ensuring alignment with vision objectives.
Trends or insights from the purpose-providing platform, identifying opportunities for delegation or action.
Organize follow-ups from previous meetings and plan for timely communication.
Mid-Morning: Preparing and Executing Meetings and Calls
Pre-Meeting Preparation:
Finalize agendas, confirm participants, and ensure all materials are ready for each meeting.
Verify logistics for in-person meetings (e.g., location setup, AV requirements) or virtual calls (e.g., links, software).
Prepare a concise list of objectives, questions, and follow-ups for each meeting or call.
Support During Calls and Meetings:
Attend to take detailed notes, capturing action items and commitments.
Keep discussions aligned with stated goals and objectives.
Clarify and confirm next steps with participants.
Post-Meeting Follow-Up:
Draft and send follow-up emails or notes summarizing key points and assigned tasks.
Coordinate with team members or stakeholders to ensure deliverables are addressed promptly.
Grow the contact database with updated cell numbers and email addresses for future communication.
Midday: Strategic Communication and Outreach
Proactive Outreach:
Make calls to stakeholders, donors, or collaborators to foster relationships and address key priorities.
Represent the Founder’s voice and values in communication, ensuring alignment with the mission.
Provide updates or invitations to upcoming events or initiatives.
Preparation for Afternoon Engagements:
Review goals and questions for afternoon meetings or calls.
Prepare a list of potential challenges or opportunities to address during discussions.
Administrative Support:
Handle correspondence such as emails, calendar updates, and document organization.
Create drafts for reports, proposals, or memos to assist in decision-making.
Afternoon: Executing Engagements and Strengthening Relationships
Meeting and Call Execution:
Facilitate or support key meetings and calls, ensuring objectives are met.
Address action items in real-time where possible, minimizing delays.
Face-to-Face Interactions:
Arrange in-person meetings with donors, team members, or collaborators.
Confirm that all materials, presentations, and handouts are ready.
Strategic Communication Development:
Draft content for donor proposals, event invitations, or stakeholder updates.
Assist in preparing talking points for public appearances or presentations.
Late Afternoon: Wrap-Up and Planning
Daily Review and Reporting:
Provide the Founder with a summary of the day’s progress, including:
Completed calls and meetings with outcomes.
Unresolved items requiring follow-up.
Key takeaways or recommendations.
Update action trackers or dashboards to ensure visibility on deliverables.
Preparation for Tomorrow:
Organize next-day materials, agendas, and communication plans.
Ensure all meeting logistics and appointments are confirmed.
Evening: Recap and Reflection
End-of-Day Report:
Summarize accomplishments, challenges, and priorities for the next day in a concise update for the Founder.
Note any opportunities for improvement or changes to processes.
Preliminary Planning:
Draft emails or materials needed for next-day engagements.
Resolve scheduling conflicts or gaps in advance.
Key Focus for This Role:
Leveraging the Team:
Delegate effectively, empowering team members to take ownership of projects and fund their initiatives. Foster ownership and gratitude as drivers of engagement and progress.
Data-Driven Gratitude and Resources:
Use insights from the purpose-providing platform to identify contributions and needs. Acknowledge contributions with gratitude that inspires ongoing effort.
Strategic Resource Management:
Ensure resources (time, materials, and energy) are allocated efficiently to sustain momentum across all initiatives.
Coaching and Strategic Alignment:
Prepare and guide the Founder to focus on high-level strategic thinking during engagements, ensuring operational follow-through and success.
Call to Action:
Our goal: Empowering citizen volunteers to eradicate self-harm among military youth through transformative solutions that sustain parents in lifelong purpose.
This role is essential to achieving our mission. The Chief of Staff not only provides the operational backbone for daily progress but also elevates the organization’s capacity to inspire, lead, and deliver life-changing outcomes. Through strategic alignment, gratitude-driven engagement, and a relentless focus on purpose, this position ensures the mission is carried forward with unwavering clarity and impact. Together, we can turn purpose into action, building a legacy of hope, resilience, and sustained transformation.
1. What is the mission of Knowledge Point Network (KPN)?
Answer:
Our mission is to empower citizen volunteers to eradicate self-harm among military youth through transformative solutions that sustain parents in lifelong purpose. At KPN, we create programs and platforms that inspire individuals to lead lives of significance while fostering resilience and purpose in their communities.
2. What does the Chief of Staff role entail?
Answer:
The Chief of Staff serves as the operational backbone of the organization, working directly with the Founder to manage the day-to-day activities. This includes:
Preparing and prioritizing schedules.
Managing and executing meetings.
Tracking funding opportunities and deadlines.
Delegating tasks to team members and ensuring follow-through.
Supporting strategic planning and execution of initiatives.
Fostering a culture of gratitude and purpose-driven engagement.
3. What skills and experience are required for this position?
Answer:
We are seeking candidates with:
Strong organizational and time-management skills.
Experience in leadership, strategic planning, or operations management.
Excellent communication skills (written, verbal, and interpersonal).
The ability to multitask and work in a dynamic environment.
Proficiency in leveraging data for decision-making.
Alignment with KPN’s mission and values.
4. What are the hours and expectations for this role?
Answer:
This is a full-time, high-impact position that requires dedication and flexibility. The Chief of Staff will work closely with the Founder from morning to evening, ensuring all priorities and objectives are met. Regular tasks include preparing briefings, overseeing events, and maintaining communication with stakeholders.
5. Is this a remote position or does it require in-person work?
Answer:
While certain responsibilities can be performed remotely, this position requires in-person collaboration for meetings, events, and face-to-face interactions with stakeholders. The ideal candidate should be comfortable with a hybrid work model.
6. What opportunities for growth exist in this role?
Answer:
The Chief of Staff will have significant opportunities to grow in leadership and strategic decision-making. As a pivotal member of the organization, this role offers exposure to high-level operations, donor engagement, and program development. It’s a chance to build a lasting legacy while directly impacting lives.
7. What kind of support will I have in this role?
Answer:
You’ll work directly alongside the Founder, receiving guidance and mentorship. Additionally, you’ll collaborate with a dedicated team and have access to data and resources from KPN’s purpose-providing platform to make informed decisions.
8. How does KPN measure success in this role?
Answer:
Success is measured by:
The efficiency of day-to-day operations and alignment with the Founder’s priorities.
Progress in meeting funding goals and sustaining key programs.
Effective delegation and empowerment of the team.
Positive feedback from stakeholders and participants.
Advancement of KPN’s mission to create transformative solutions.
9. What sets this position apart from similar roles?
Answer:
This role is unique because it combines strategic leadership, operational management, and purpose-driven work. You will directly contribute to a mission that saves lives and creates lasting impact, working in an organization where gratitude and purpose are the cornerstones of success.
10. How do I apply for this position?
Answer:
To apply, submit your resume and a cover letter detailing your alignment with KPN’s mission, your relevant experience, and why you are passionate about this opportunity. Applications can be sent via email to [Insert Contact Email] or submitted through our website at [Insert Application Link].
11. What is the compensation for this position?
Answer:
Compensation will be discussed during the interview process and is commensurate with experience and alignment with the mission. As a nonprofit organization, KPN offers a collaborative and purpose-driven work environment with opportunities to create meaningful change.
12. What makes an ideal candidate for this role?
Answer:
The ideal candidate:
Is highly organized and proactive.
Excels in communication and relationship-building.
Shares a deep commitment to KPN’s mission and values.
Thrives in a fast-paced, purpose-driven environment.
Demonstrates the ability to lead with empathy and strategic insight.
