Wholesale Distributor located in Garden Oaks / Oak Forest area is seeking a qualified and organized person with inside sales/customer service experience.
Position is FULL TIME, 40 hours per week, Monday - Friday.
Description
We are looking for a talented and experienced Customer Service/Inside Sales Representative to help support and grow a wholesale import and distribution business
The ideal candidate will be a hard-working professional who has experience and is able to undertake a variety of sales/office tasks and work diligently under pressure. Must be friendly and enthusiastic to provide customer service or establish new customers. Having an understanding of hydraulic systems and components is a plus.
Responsibilities
Wide range of tasks - MAJORITY of the time will be spent answering phones/emails and interacting with customers. It would include providing quotes, order entry and any other type of sales support needed.
Provide knowledgeable answers to questions about product, pricing and availability (understanding customer needs and offering solutions and support)
Work with internal departments to meet customer needs
Maintain trusting relationships with customers and colleagues
Maintaining database (CRM, Excel, etc) of prospective client information
Helping with inside sales and other office tasks as needed such as researching potential leads, making sales calls, etc.
Making outbound prospective phone calls to convert prospects to new customers.
Skills
Proven experience in customer service (at least 1-3 years)
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Knowledge of “back-office” computer systems (ERP software, MS Office)
Ability to multi-task, organize, and prioritize work
Analytical abilities and aptitude in problem-solving
Ability to generate new business from leads is a PLUS
Hydraulics industry knowledge is a PLUS and some mechanical background is helpful
We need someone dependable and has attention to details. If this sounds like you, send us an email!
