Are you tired of turning wrenches? We have the job for you!
The Service Manager plays a crucial role in merging the selling process with the service process to ensure a prompt, efficient, and enjoyable shopping experience for our customers. We are seeking a skilled individual with exceptional diagnostic abilities, strong communication skills, and proven leadership capabilities. This position requires overseeing a team of technicians, assigning and inspecting completed work, meeting production goals, and implementing sales strategies within the shop.
Essential Job Functions:
Hire, train, and retain a competent team of Technicians dedicated to delivering outstanding customer service.
Diagnose vehicles and recommend necessary repairs and maintenance to Service Advisors.
Assign repair/work orders to Technicians based on their skill level and ensure timely completion to meet weekly goals.
Lead customer service functions, safety procedures, inventory control, and employee paperwork.
Assist in preparing customer repair estimates, ordering repair parts, and promoting sales of tires and accessories.
Communicate effectively with customers, explaining technical issues and necessary repairs in layman's terms.
Maintain a neat, clean, and attractive shop appearance and perform necessary maintenance.
Ensure compliance with HR and Operating Policies, Procedures, and State/Federal regulations.
Monitor inventory levels, order and receive supplies/parts, and handle returns to vendors.
Test drive and inspect completed repairs and maintenance before delivery.
Physical Requirements:
Regularly required: Standing, walking, bending, stretching.
Ability to lift 25-50 pounds.
Ability to enter/exit customer vehicles.
Qualifications:
Own tools and scanners.
Minimum 20 years of automotive diagnostic experience.
Supervisory experience, including training and managing a team of automotive technicians.
If you meet these qualifications and are ready to transition from turning wrenches to a supervisory role, we encourage you to apply. Preference will be given to candidates with previous shop ownership experience.
How to Apply:
Please submit your resume along with responses to the following application questions:
Do you own your own tools and scanners?
Do you have a minimum of 20 years of automotive diagnostic experience?
Have you supervised and trained a team of automotive technicians? If so, how many technicians?
Note: This position requires in-person work at our Houston, TX location.
We appreciate your interest in joining our team and look forward to reviewing your application.
Job Type: Full-time
Salary: $70,000.00 - $100,000.00 per year
Benefits:
Employee discount
Health insurance
Paid time off
Day range:
Monday to Friday
Weekends as needed
Shift:
10 hour shift
Application Question(s):
How many years of Automotive Diagnostic experience do you have?
Experience:
Automotive repair: 20 years (Required)
Houston, TX 77002: Relocate before starting work (Required)
Work Location: In person
