Customer Service Representative (Bilingual)
Walk of Life Insurance Advisors is seeking a Customer Service Representative to handle customer inquiries, provide product information, and offer solutions with empathy and efficiency. The ideal candidate is proactive, eager to resolve issues, and fluent in both English and Spanish.
Key Responsibilities:
Answer customer calls and provide accurate product information.
Listen attentively to customer needs and resolve inquiries quickly.
Communicate clearly and professionally.
Demonstrate problem-solving and organizational skills.
Dependability and a willingness to learn are essential.
Training provided.
Available:
Tuesday, Wednesday and Thursday
Shifts: 9am-2pm or 2-7pm
Why Work with Us:
At Walk of Life, we value our employees and offer a positive, supportive work environment with opportunities for growth and flexible hours.
Duties:
Quickly and professionally assess and resolve customer inquiries.
Handle calls, emails, chats, and IVR systems efficiently.
Retrieve, recall, or research information to provide accurate solutions.
Maintain excellent customer service with a focus on satisfaction and accurate guidance.
