Customer Service Representative (CSR) - HVAC

Customer Service Representative (CSR) - HVAC

01 Aug 2025
Texas, Mcallen / edinburg, 78501 Mcallen / edinburg USA

Customer Service Representative (CSR) - HVAC

We’re looking for a Customer Service & Sales Rep who can handle calls, book jobs, and drive sales. You’ll be the first point of contact for customers, answering questions, scheduling service, and recommending the right products, memberships, or system upgrades. If you’ve got strong phone skills and can confidently close small sales, this is for you.

What You’ll Do:

Answer inbound calls, texts, and emails

Schedule service, maintenance, and installs

Upsell memberships, accessories, and system add-ons

Follow up on open estimates and past leads

Keep records clean in our CRM system

Help techs succeed by prepping jobs and notes

What We’re Looking For:

Solid communication and phone skills

Sales-minded and confident closing deals

Bilingual is a plus

Comfortable with tech and multitasking

Experience in HVAC/home services preferred

What You Get:

Base pay + bonuses + commision

PTO & holidays

Growth path with a fast-growing, family-owned team

Apply Below!

https://frontieraircon.com/careers/

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