Solution Architect (Service Cloud) Healthcare Experience

Solution Architect (Service Cloud) Healthcare Experience

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Position: Solution Architect (Service Cloud) Healthcare Experience

Location: AZ, TX, RI, IL

Duration: Long term

Required Skills: Must demonstrate a deep knowledge of architectural principles and describe the employment of those on several projectsDemonstrates architecture experience producing end-to-end solution models rapidly with focus on non-functional requirementsStrong UML experienceSignificant experience with systems integration and platform integrationAdept at requirements analysis, estimation, systems and application designExcellent collaboration, influencing, and consensus-building skills. Ability to work with persons in all job functions (e.g. product, development).Excellent verbal and written communicationsAbility to manage multiple competing priorities with minimal supervision. Self-directedA great team player, with demonstrable experience delivering superior software products via Agile methodologiesWell versed with communicating complex technical details to business and non-technical stakeholders

Desired Skills:Experience with Salesforce Service Cloud Experience with Scaled Agile (SAFe) methodologyExperience with Contact Center technologies (IVR, telephony)Experience with distributed caching solutions; understands the factors that enable effective cachingShould be able to understand and communicate business value of architecture solutions.Experience defining the architecture to support security/access controls/user provisioning requirementsExperience working with cloud/multi-tenant applications