Details
Department: Total Quality Management
Schedule: M-F / 7am-4pm
Hospital: Seton Medical Center Williamson
Location: Round Rock, TX
BenefitsPaid time off (PTO)Various health insurance options & wellness plansRetirement benefits including employer match plansLong-term & short-term disabilityEmployee assistance programs (EAP)Parental leave & adoption assistanceTuition reimbursementWays to give back to your communityPlease note, benefits and benefits eligibility can vary by position, exclusions may apply for some roles (for example: Travel, PRN, Short-Term Option, etc.). Actual compensation offer will vary based upon role, education, experience, location, and qualifications. Connect with your Talent Advisor for additional specifics.ResponsibilitiesDirect quality and patient safety activities and resources.
Develop and implement systems, policies and procedures for the identification, collection and analysis of quality, risk and/or patient safety information. Collect, evaluate, and maintain data concerning injuries, complaints, claims, and/or other patient safety-related data.
Educate and train the leadership, staff and physicians as to the quality and patient safety program and their respective responsibilities in carrying out the program. Advise departments on designing quality improvement and patient safety initiatives, policies and protocols within their own departments.
Investigate and analyze root causes, patterns and trends that could result in compensatory or sentinel events, serious adverse events and near misses. Assist with identification and implementation of corrective action where appropriate.
Report all adverse events to appropriate regulatory and accrediting agencies as required. Work with legal counsel to coordinate the investigation, processing, and defense of claims against the organization.
Enhance the organization's and the larger healthcare community's knowledge of quality improvement and safety best practices through literature review, interaction with internal & external resources, and knowledge of evolving relevant regulatory requirements.
RequirementsEducation:
High School diploma equivalency with 5 years of applicable cumulative job specific experiencerequired, with 2 of those years being in leadership/management OR Associate's degree/Bachelor'sdegree with 3 years of applicable cumulative job specific experience required, with 2 of those yearsbeing in leadership/management.
Additional Preferences
Directs quality and patient safety activities and resources.
Develops and implements systems, policies and procedures for the identification, collection and analysisof quality, risk and/or patient safety information. Collects, evaluates, and maintains data concerninginjuries, complaints, claims, and/or other patient safety-related data.
Educates and trains the leadership, staff and physicians as to the quality and patient safety programand their respective responsibilities in carrying out the program. Advises departments on designingquality improvement and patient safety initiatives, policies and protocols within their own departments.
Investigates and analyzes root causes, patterns and trends that could result in compensatory or sentinelevents, serious adverse events and near misses. Assists with identification and implementation ofcorrective action where appropriate.
Reports all adverse events to appropriate regulatory and accrediting agencies as required. Works withlegal counsel to coordinate the investigation, processing, and defense of claims against theorganization.
Within scope of job, requires critical thinking skills, decisive judgment and the ability to work with minimalsupervision. Must be able to work in a stressful environment.
Why Join Our TeamAscension Seton, based in Austin, Texas, has provided thousands of associates and caregivers a rewarding career in healthcare since 1902. Ascension Seton operates more than 100 clinical locations in Central Texas and four teaching hospitals, including Dell Seton Medical Center at The University of Texas and Dell Children's Medical Center. Join us and create a career path you will love.Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.Equal Employment Opportunity EmployerAscension will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, citizenship, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws.For further information, view the EEO Know Your Rights (English) (https://www.eeoc.gov/sites/default/files/2022-10/22-088EEOCKnowYourRights1020.pdf) poster or EEO Know Your Rights (Spanish) (https://www.eeoc.gov/sites/default/files/2022-10/22-088EEOCKnowYourRightsSp1020.pdf) poster.As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.Pay Non-Discrimination Notice (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp%20EnglishformattedESQA508c.pdf)Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.This Ministry does not participate in E-Verify and therefore cannot employ STEM OPT candidates.