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This is a full-time entry level position with the opportunity for advancement & additional pay. Restoration Technicians work in teams to perform restoration services for properties that have been damaged by water, fire, smoke, odor, and/or other hazards. They also perform cleaning services such as cleaning of carpet, upholstery, & tile.
Technicians receive on the job training in the processes of carpet/tile/rug cleaning and water, fire, & odor restoration including: structural drying, contents drying, precision demolition, & salvage; smoke, soot, & odor removal; and mold remediation. This position can be physically demanding at times so employees may be exposed to adverse weather conditions, fumes or airborne particles, loud machinery, and/or confined spaces. The opportunity for overnight travel & extra income could be provided during large storm events. Disasters occur any time of day so this position requires some rotating on-call/after-hours/weekend/overtime work.
Restoration & Cleaning Technicians are the “in-home representatives” of our company and will be:
responding to job sites within a specified timeline;
driving company vehicles;
loading, unloading, & operating company drying/cleaning equipment;
moving/carrying furniture, wet carpeting, wet carpet pad, sheet rock, insulation, or tack strip;
meeting/communicating with homeowners & implementing restoration and/or cleaning processes;
performing moderate demolition that may be required as part of the restoration process;
preparing reports documenting work performed;
maintaining company facilities, equipment, & vehicles including cleaning, repairing, stocking, organizing, & preparing maintenance documentation.
utilizing handheld smart devices to explain & attain all paperwork & photos necessary for documenting work;
sometimes inspecting jobsites & giving regular progress updates to customers/adjusters;
performing any other duties as assigned.
As this is a full-time position responsibilities could also include:
training & supervising part-time restoration employees;
planning, assigning, & directing workflow;
directing & maintaining the use of personal protective equipment & company vehicles;
addressing complaints & resolving problems involving customers and/or employees.
performing any other duties as assigned.
Required Qualifications:
Must have & maintain valid vehicle driver's license, reliable transportation/telephone, & be insurable.
Must have ability to regularly lift up to 50 pounds without assistance as job requires walking, standing, stooping, bending, lifting, climbing ladders, and moving heavy objects.
Completion of High School Diploma or GED
Excellent customer service & communication skills required.
Required technology skills: typing, scanning, emailing, attaching files, utilizing company required software etc. Must also have serviceable understanding of handheld smart devices and an aptitude for learning new software.
Basic mathematical calculations such as totaling invoices, calculating tax, measuring square footage.
Job requires some rotating on-call/overtime/after-hours/weekend work.
Must be able to pass a full background check & drug testing will be completed prior to employment.
Optional Qualifications:
Supervisory experience is a plus.
Restoration and/or carpet cleaning experience is a plus but not required.
IICRC Carpet Cleaning/Fire/Water Certification is a plus but not required.
Experience with Construction/Maintenance/Insurance Adjusting/Xactimate estimating software is a plus but not required.
Associates degrees in either Construction & Maintenance Technologies, Computer-Aided Drafting, Industrial Production Technologies, or General Studies are beneficial but not required.
Benefits:
On The Job training
Health & Life Insurance
Company Issued Uniforms
Potential On-call bonuses
Potential growth within the company
Available overtime
Pay: Commensurate Upon Experience. Well qualified applicants typically earn between $30,000 - $55,000 annually dependent upon experience, education, and availability.
Job Type: Full-time
Benefits:
Dental insurance
Health insurance
Life insurance
Vision insurance
Schedule:
Monday to Friday
On call
Overtime
Supplemental pay types:
Bonus pay
License/Certification:
motor vehicle driver license (Required)
Work Location: In person
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