Customer service
Definition : Skill or experience assisting customers before, during, and after purchases to satisfy customer needs.
Years of experience most commonly required: 1-2
How common is it? This skill is found in 79.4% of Customer Service Representative job postings on Indeed.
Communication skills
Definition : Experience or skill effectively exchanging and understanding information, verbally or in writing.
Years of experience most commonly required: 1-2
How common is it? This skill is found in 60.3% of Customer Service Representative job postings on Indeed.
Bilingual
Definition : Fluency in two languages.
Years of experience most commonly required: 1-2
How common is it? This skill is found in 16.8% of Customer Service Representative job postings on Indeed.
