NOW HIRING
PRODUCTION SUPERVISOR
Primary Duties:
· Supervising a production staff of 40+ employees and subcontractors.
o Increase employee motivation by providing support and guidance.
o Communicate updates or changes
o Oversee new hire training.
· Manage and evaluate staff to ensure establish production metrics are met and exceeded.
· Manage and evaluate hardware resources to ensure productivity and minimal downtime.
· Generate, review, and postproduction reports on a daily basis.
· Submit weekly payroll.
· Establish workflow policies that increase productivity and efficiency.
· Evaluate work schedules to ensure optimum staffing levels.
· Reviewing customer Statement of Work to ensure all requirements are met.
o Create high-quality documentation instructions for prep, scan, quality assurance, and indexing.
o Establish production metrics for all tasks.
· Communicate and document questions or issues with customer.
· Meet and exceed customer deadlines.
· Enforce all establish company policies and procedures.
· Provide and monitor staff coaching’s.
· Work directly with the IT department to create and follow workflow processes.
· Track customer projects and review prior to sending to the IT department for export.
· Troubleshoot scanning hardware and software issues.
· Communicate issues to senior management.
· May meet with customers occasionally at the request of upper management.
· Participates on multiple projects simultaneously.
· Provides functional expertise to troubleshoot and resolve escalated or troubled projects.
· Self-motivated, delivering projects in both a team environment, as well as working independently.
· Working supervisor, production duties.
· Has excellent communication skills.
Technical Skills Requirements:
· Proficient with current versions of Microsoft products required.
· Proficient with computer and network hardware and connectivity.
· Familiarity with document scanning and associated hardware including high speed scanners.
· Familiarity with OpenText Captiva product or other document capture software.
Position Requirements:
· Minimum of 3 to 5 years of supervisory experience in a production environment.
· Candidate must be proficient in conversing, reading and writing in English.
· Ability to interact with business resources and respond confidently to business and product usage questions.
· Ability to interact with departmental resources and respond confidently to questions.
· A strong presence, leadership depth and breadth, and presentation skills are a must.
· Ability to communicate clearly in both written and oral format.
· Excellent project delivery practices.
· Ability to work as part of a dynamic team or individually as needed.
MONDAY TO FRIDAY
1:30 PM TO 10:30 PM
$24.00 AN HOUR
YOU MUST SUBMIT A RESUME TO BE CONSIDERED FOR THIS POSITION.
