LK Jordan is currently hiring for a Desktop Analyst that will serve as the primary point of contact for all technical issues within multiple campus locations. Pay rate starts at $21.63 hourly. Schedule is Monday - Friday from 7:30am-4:30pm. Some overtime as needed.
Essential Functions:
- Diagnose and resolve nonrecurring issues with application software and operating system; determine root cause of issue down to registry level.
- Configure, deploy, maintain, troubleshoot and support computers, printers and VoIP phones.
- Create and document alternative methods of completing tasks while correcting system inconsistencies to improve the department functionality.
- Maintain inventory of installed software, manage licenses and follow/create policies and procedures for software upgrades.
- Work with various vendors to ensure contracted work is completed at campuses on time and operational prior to sign off.
- Ensure computers interconnect seamlessly with the network, including validation of file, email, application and administrative servers.
- Knowledge of scripting methodology to install desktop applications and environment settings.
- Install and terminate Ethernet cabling in accordance with industry standards.
- Collaborate with team members to document technical issues and submit revisions to policies and procedures.
- Configuring, maintaining, and modifying Windows 10 environment.
- Build/configure/maintain equipment check-out procedures and manage asset tracking software for the school's one to one initiative.
- Establish a working relationship with Principals to build and maintain technical budgets as directed by Director of Technology.
Requirements:
- High school diploma (or recognized equivalent).
- Must have a valid driver's license.
- Drug test required.
- Minimum (3) three years’ experience diagnosing software, hardware, and network problems preferred.
- Microsoft Certification preferred.
- Experience in an educational environment preferred.
- Must have satisfactory outcome of fingerprinting check prior to starting employment. Non-refundable fee paid by employee.
To apply, please submit a current resume to this job posting or call and ask for Ashley!
LK Jordan & Associates is an equal opportunity employer. #LKJSATX
