Overall Expectations or Position Purpose: The Driver Manager is responsible for communicating all pertinent freight information to drivers in a region of assigned responsibility. Supervise and maintain equipment providing load capacity. Work directly with internal employees and manage expectations against operational capabilities. Employ a strategic approach by problem solving and develop corrective actions to enhance operational performance.
Responsible for the supervision and management of a fleet of drivers, to assure proper and timely loading and delivery of products to customers.
Assurance of DOT compliance and administration of all reporting procedures and enforce all company policies and procedures.
Responsible for fleet efficiency including driver productivity, miles, legal HOS, operation, availability, customer service and preplanning performance.
Assist with development of programs, procedures, and guidelines to help align the driver workforce.
Interaction with outside freight vendors and coordination of scheduling requirements.
Build relationships, solve issues, and assist customers and drivers with their individual needs.
Operational Skills: This position requires an individual experienced in the movement of freight and driver relations. We are looking for a fundamentally solid performer who is consistently able to facilitate multiple projects and remain productive under pressure.
Management: This position requires experience in managing and coaching others. Troubleshooting any issues with a driver pick up or delivery to ensure proper freight delivery.
Analysis: Coordinating with operational staff in order to receive maximum productivity from drivers while operating within DOT, OSHA and other company safety departments.
Communication: This position requires the ability to build and maintain relationships with internal and external customers; and the ability to confront and resolve performance or service issues with drivers and customers effectively.
The individual in this position must have the ability to oversee daily operations and the activities of drivers. This individual will communicate the daily and long term needs of a fleet of drivers requiring conversations, appointments and follow- up. The position may also require extended workdays, involving a variety of work-related activities; perform extended periods of talking, sitting, walking, standing, bending, stooping, driving or other forms of travel. Periods of intense concentration are required. Individual must have the requisite stamina for these activities.
2 years related experience
Strong interpersonal and relationship building skills.
Familiarization with DOT and OSHA rules and regulations is a plus.
Fleet management experience.
Strong analysis and decision making skills.
Superior customer service skills.
Excellent communication skills both written and verbal.
LOCAL APPLICANTS ONLY.