In a world full of quick service options, we are seeking to be different and better. We want to be different for our customers and different for our employees. When you work with us, it will be more than a job. It will be a place that prioritizes your growth and development while having fun. We are proud of the food we serve, our innovation, and our team. Our goal is to be the best in the business, and we cannot do that without great people like you. ResponsibilitiesAs a backline prep Member, your personality and commitment to creating a delicious experience for everyone plus our amazing offerings equals the complete sandwich. The primary duties an Arby's crew member carries out include taking customer orders, preparing food made to order, and providing customer service. Team members must also clean the dining room, service counter, and kitchen stations. Depending on the shift, crew members may need to carry out opening or closing duties. An ideal crew member possesses a positive attitude, ability to work in a team, and a strong work ethic. A crew member should enjoy working in a fast-paced environment and possess a desire for personal and professional growth.
You know the business and have at least six months of experience as a manager within a restaurant or retail
You are familiar with and have impressive examples of providing exceptional customer service and will uphold Company Core Values
You're humble and ready to learn about what makes us different
You're not afraid to jump in and help your team and lead them to the next level
Prepares and presents quality products at all times
Maintains a neat and clean work area
Maintains adequately stocked workstations; restocking stations as needed
Meets reasonable expectancies established by the Restaurant Operations Manual
Ability to learn in a fast-paced environment
Projects a professional appearance and a positive attitude at all times in the restaurant
Attends special meetings as scheduled by the management team
Maintain a fast speed of service, especially during rush times
Assemble orders on trays or in bags depending on the type of order
Clean your station thoroughly before, during, and after each shift
Respond to guest questions, concerns, and complaints and make sure they leave satisfied
Follow all restaurant safety and security procedures
Be willing and able to be cross-trained for all restaurant duties
It is our policy to train Crew in as many skill areas as possible. You may not always be working in the same position. This makes your job more interesting to you as well as provides your manager with a well-trained crew, able to handle any work that needs to be done. This doesn't limit the things that you may be asked to do.Physical Demands & Work EnvironmentMachines, devices, tools, etc., are used in job performance and the conditions under which the job is accomplished. Minimum qualifications are needed to perform the essential job functions:
Stand for up to 8 hours
Able to lift 50 pounds
Use motion that entails pushing, pulling, stretching, and continuous bilateral use of fingers and wrists
Consistently carries products/boxes and miscellaneous weighing no more than 70 pounds.
Occasionally climbs ladders to the roof to check A/C exhaust fan
Consistently operates registers, calculator, Norand, Fastfax, mail, and product
Consistently handles product preparation
Consistently communicate with employees, customers, and suppliers
Consistently kneels to utilize proper lifting procedures and to open safely
Regularly lifts for product preparation, stocking, and inventory
Consistently pushes to open and close door to store and storage shed and office as well as cooler and freezers
Consistently reaches for product preparation serving customers and training
Consistently sees during all activities
Rarely sits during the preparation of reports and bank deposits
Frequently stands while serving customers and training
Frequently stoops to pick up supplies and trash
Consistently talks to employees, customers, suppliers, and company representatives
Benefits for Full-Time employees
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Paid Time Off
Paid Vacation
FREE brand Meals
We at Sun Holdings, Inc. are committed to delivering a rewarding experience to our customers and a stimulating career environment for our employees.Sun Holdings, Inc. is an Equal Opportunity Employer.Arby's and its franchisees are equal opportunity employers.
