Salary Range:
$55,000.00 To 60,000.00 Annually
TO APPLY: https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=7ee693d4-1792-44dd-aa6b-abd17b82c574&ccId=19000101000001&jobId=443447&source=CC2&lang=enUS
Now Hiring an Assistant Operations Manager for a prestigious Hotel/Casino in Thackerville, OK.
“To provide exceptional customer service every time; dressed to perfection.”
JOB SUMMARY
The Assistant Operations Manager will oversee the Valet operations under the direction of the Operations Manager to ensure safe and efficient parking operations while delivering service that exceeds our customer’s expectations.
KNOWLEDGE, SKILLS, AND ABILITIES
Maintain the highest levels of hospitality and servant leadership of all team members
Maintain all policies and customer service standards at each account in your area
Resolve customer problems, complaints, or grievances.
Maintain a favorable working relationship with all employees to promote a cooperative and harmonious working environment to facilitate positive employee morale, productivity, and continued improvement.
Ability to effectively plan, set priorities, and manage several complex projects simultaneously while working under pressure to meet deadlines
Demonstrated work ethic, drive, energy, and persistence to achieve goals
Ability to maintain dependability and professionalism (de-escalating when necessary) when faced with difficult situations
Computer proficiency and technical ability to utilize MS Office (Excel, Word and Outlook) as well as various internal systems
Written and verbal communication skills to effectively address all levels within the organization
Ability to represent the company effectively in a variety of settings
Ability to read, analyze, and interpret general business policies, procedures, training materials, and corporate communications
Ability to compose professional internal and external business communications including reports, letters, and e-mails
PROFIT /TRAINING
Responsible for claims and safety-related training, prevention initiatives, and claims processing including claims investigation, client and guest follow-up, and compliant reporting.
Responsible for overall financial success including audit compliance and ensuring the operation follows audit protocol.
Responsible for payroll processing; ensuring sign off on hours in a timely manner; collaborating with the payroll department to ensure pay data is completed properly
Responsible for ensuring data is entered daily and accurately.
Responsible for the financial management of assigned location ensuring adherence to budget and revenue enhancements as it relates to staffing, scheduling, and operational expenses.
Daily, weekly, monthly, and annual financial and operational reports as required.
Assist with the monitoring, review, and analysis of the market rate structures.
QUALIFICATIONS:
Must maintain a valid driver’s license and clean driving record for the duration of employment
For insurance purposes, must be at least 18 years of age and be able to pass a criminal background, MVR, and drug screen
Must be extremely well groomed (no long hair, visible tattoos, or unnatural hair colors)
BENEFITS
401(k)
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance
EXPERIENCE:
Hospitality or Parking Operations/ Valet management
Valet parking: 1 year (Preferred)
LICENSE/CERTIFICATION:
Driver's License
PHYSICAL DEMANDS
Standing for the duration of your shift
Running & entering/exiting customers' vehicles for the duration of your shift
COMPENSATION:
$55-60K; potential to earn monthly bonus.
JOB TYPE: Full-time; 3p-11p. Days vary Weekends Required.
WORK ENVIRONMENT
Note: All employees will be outdoors for the duration of their shift. Inclement weather (hot, cold, precipitation, etc) will have a significant impact on the employee's work environment. Shifts will not be canceled due to inclement weather and all employees will be required to attend their scheduled shifts.
TO APPLY: https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=7ee693d4-1792-44dd-aa6b-abd17b82c574&ccId=19000101000001&jobId=443447&source=CC2&lang=enUS
