Senior Manager, Advisor Services Technology Operations

Senior Manager, Advisor Services Technology Operations

20 May 2024
Texas, Westlake, 76262 Westlake USA

Senior Manager, Advisor Services Technology Operations

Vacancy expired!

Your Opportunity

Workplace Flexibility Program: We're proud to support our employees in a working approach that allows you to bring your best self to work - whether that's in the office or remote.

  • Most Schwabbies have the opportunity to voluntarily work in the office or at home based on their preference, through the remainder of 2021.
  • When the firm is ready to fully return to the office, employees will have the flexibility of a hybrid work environment, spending some time working remote and some time in the office.
  • Employees and managers can discuss and decide what works best for them, with additional flexibility available based on their role, business needs, and individual circumstances.

Subject to change as Schwab is continually evaluating the current environment in order to best care for the safety and well-being of our employees.

This position will focus on driving Schwab's "Though the Clients Eyes" guiding principle from the lens of Service Availability and Engineering for Advisor Services Technology. The ideal candidate thrives in a fast-paced environment, where ambiguity and the opportunity for creativity are at an all-time high. This is a unique opportunity to join our journey to grow and transform our business through driving significant positive change with respect to Time to Market, Work Life Balance, and Availability of our core Advisor facing systems.

Additionally, this leader will partner with other Availability teams across Schwab Technology Services to run and participate in cross organizational initiatives. At its core, this role is designed to be a change catalyst for technology operations in Advisor Services Technology.

What you are good at

As a Senior Manager, you'll serve as a strong and versatile leader by heading a team of Project Managers, Release Managers, and robust engineers to deliver efficiency, performant process, and the Service Availability Engineering team's OKRs. You have strong team leadership skills with the ability to hire, guide, coach and grow exceptional technology teams. You are a visible leader that grows, develops, and motivates future leaders for our firm. You foster an innovation culture and thirst for technology innovation.

Communicate well with teams and leaders of the organization, have active listening skills, ask great questions, and provide good development feedback.

Build strong and highly functional partnerships with product and other technology teams. Exercise your expertise with enterprise IT operations practices, high availability systems, and people leadership to deliver cutting edge technologies as well as opportunity to see the work your team delivers used across IT to lead Schwab's technology services. Above all, you lead a team with culture, not demands. A manager has the title, but a leader has the people.

What you have

  • BA/BS Degree in Computer Science, related degree, or related experience
  • 4+ years' experience running medium to large/complex IT projects with multiple internal / external dependencies
  • Hands on development experience in Software Architecture and Design with over 8+ years in core technology projects.
  • Technical professional experience leading core commitments for an organization of 40+ people.
  • Experience developing and managing cross organization and cross enterprise projects impacting over 250 employees.
  • Completed advanced leadership training programs(s) or equivalent business/management courses.
  • Ability to optimally inspire and influence teams and partners in delivering technology enabled business solutions that exceed business expectations.
  • Ability to execute in a dynamic environment, build strong relationships and promote collaboration, identify talent, recruit, hire, coach, mentor and build robust teams; experience setting direction, tracking progress, and ensuring accountability.
  • Ability to analyze, propose and implement timely, cost effective, quality solutions for all issues or problems within area of responsibility.
  • Strong influencing, negotiation, and problem-solving skills with an ability to identify partners, assess their needs and lead their expectations through effective communication.
  • Ability to independently lead things as a contributing member in a fast-paced environment across multiple time zones and locations.
  • Proven track record as a change catalyst in a fast-paced environment, strong partnership in both ideation and execution with more than 30 partners
  • Self-starter who is driven by what's possible rather than what's immediately doable
  • Preferred Experience in Financial Services Industry


Why work for us?

Own Your Tomorrow embodies everything we do! We are committed to helping our employees ignite their potential and achieve their dreams. Our employees get to play a central role in reinventing a multi-trillion-dollar industry, creating a better, more modern way to build and manage wealth.

Benefits: A competitive and flexible package designed to empower you for today and tomorrow. We offer a competitive and flexible package designed to help you make the most of your life at work and at home-today and in the future. Explore further .

Schwab is committed to building a diverse and inclusive workplace where everyone feels valued. As an Equal Opportunity Employer, our policy is to provide equal employment opportunities to all employees and applicants without regard to any status that is protected by law. Please click here to see the policy.

Schwab is an affirmative action employer, focused on advancing women, racial and ethnic minorities, veterans, and individuals with disabilities in the workplace. If you have a disability and require reasonable accommodations in the application process, contact Human Resources at or call .

TD Ameritrade, a subsidiary of Charles Schwab, is an Equal Opportunity Employer. At TD Ameritrade we believe People Matter. We value diversity and believe that it goes beyond all protected classes, thoughts, ideas, and perspectives.

Job Details

Jocancy Online Job Portal by jobSearchi.