We are currently seeking a high-energy, customer-focused WMS Analyst I, 2nd Shift to join our WMS team at our Garland, Utah, distribution center (DC). In this role, you will provide primary on-site support to management and users for key DC applications and technologies. The position also serves as the subject matter expert and technical lead for HighJump WMS configurations, troubleshooting and enhancements. Applicants should have a solid understanding of warehouse operations, inventory control, order fulfillment and shipping processes. The ideal candidate will also have a demonstrated ability to work independently and effectively organize and prioritize workload within a fast-paced, customer-focused environment. A day on the job looks like this: Providing primary on-site support for key DC applications and technologies, including but not limited to WMS and WCS systems Serving as the subject matter expert and technical lead for HighJump WMS configurations, troubleshooting and enhancements Collaborating with warehouse operations to identify process improvements and translate them into WMS requirements Designing, building and supporting reports, dashboards and queries using SQL to enable performance monitoring and issue analysis Troubleshooting WMS issues by analyzing logs, database records and process workflows Partnering with IT and external vendors on WMS upgrades, patches, testing and new feature deployments Developing and maintaining WMS user documentation, training materials and SOPs Providing day-to-day support for warehouse systems, including user access, configurations and system performance Monitoring and resolving data discrepancies between WMS and other platforms (e.g., ERP, inventory management) Leading or supporting warehouse technology initiatives (RF devices, automation, label printing, etc.) 
