About Volcom:We were born to chase what we are true to.It’s not that we want to… WE HAVE TO.We have a vision that turns obstacles intoopportunity.A creative courage to tempt the impossible…And embrace the strange.Telling us to push further…To try again.Endlessly seeking elevation…We are all connected by this same internal force.Forever we chase that intoxicating moment whenour vision is realized…The world around us goes quiet…And for brief moments, we are more than alive.VolcomTrue To ThisSummary:Our employees are our greatest asset and Volcom is the place where people who share our values and passions want to work. The Retail Supervisor partners with the Store Manager and Assistant Manager to drive the success of the store. Retail Supervisors help with the management of people and the brand. You embody the Volcom spirit and provide excellent customer service to everyone that walks in our store. If you’re true to this and are inspired by creative spirit, the Volcom family would be stoked to have you.What you’ll do:Uphold and enforce company policies, procedures, and corporate directivesExecute store opening and closing procedures and be highly responsible for the store keys and security measuresServe as Manager on Duty when neededGive basic coaching to Retail Associates as neededHelp build product-knowledge driven sales culture, sharing your knowledge of our industry, eco-initiatives, and high-quality product to Associates and CustomersActively help and engage with customers’ wants and needsDrive sales and build relationships with customersRepresent Volcom brand with actions and knowledge of productBring your passion for Volcom, snowboarding, skateboarding, surfing, or the action sports industry into the store environment to connect and build relationships with customersComplete customer transactions in a timely and accurate mannerInform customers of current sales and promotionsMerchandise men’s, women’s, and kid’s clothing and accessoriesMaintain floor appearance by receiving, checking, and shelving merchandiseMaintain store cleanliness by keeping areas organized and unclutteredCollaborate with your team and delegate as needed to complete assigned tasksContribute to a fun, organized, efficient environment and lead by examplePerform other duties as assignedWhat you’ll need:High school graduate or equivalent6 months to 1-year experience retail experience in an apparel storeFlexible schedule; ability to work days, nights, weekends and holidaysFamiliar with the Volcom brand and action sports industryInterpersonal, customer service, and basic math skillsLead a team by example effectivelyResponsible and dependableBe an effective team playerStrong ethical behaviorStrong sales training and knowledge Volcom Perks:60% off Volcom Merch401k with employer match (based on eligibility)Fun work environment & team Job Requirements: Ability to transport and position a minimum of 10 lbsAbility to constantly move within the store and backroomAbility to stand (or remain in a stationary position) for long periods of timeGreat communication skills with customers, store team, and corporateAbility to accurately process cash transactions, including basic math/counting skillsVolcom is committed to fair and equitable compensation practices. The hourly pay range for this role will ultimately be in line with the location in which the position is filled. Final compensation for this role will be determined by several factors such as a candidate’s relevant work experience, skill set, certifications, and specific work location.We are an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, veteran status, or any other characteristic protected by law.If you are unable to complete this application due to a disability, please contact Volcom Customer Service to ask for an accommodation or an alternative application process: ADAaccommodations@volcom.com.
