We are looking for an experienced Enterprise Analytics Analyst to join our Solutions team. This role is crucial to Redzone's continued growth, focusing on leveraging performance data from our existing customer base to prove and expand our impact across customer networks. The ideal candidate is a strategic thinker with a strong analytical background, exceptional data visualization skills, and a passion for connecting operational efficiency to financial results.This position is Full Time, Exempt, Remote, based in the United States or Canada, and requires travel up to 30% of the time. Eligible applicants must be currently located and available to work in Canada or the United States without requiring Visa sponsorship.Key Responsibilities:Performance Analysis & Value GenerationDeep Customer Data Analysis: Analyze performance data (OEE, throughput, labor efficiency, waste reduction) from existing customers using our platform data and external sources to identify correlations between Redzone adoption and operational improvements.Financial Impact Modeling: Develop robust data models to quantify the financial outcomes (P&L impact, ROI) of operational improvements realized through the Redzone platform, translating efficiency gains into clear business value.Expansion Justification: Create compelling, data-driven visual stories, reports, and presentations that clearly justify additional Redzone site rollouts within customer organizations.Reporting, Tools & CollaborationCross-Functional Partnership: Work closely with Customer Success, Sales, and Leadership to understand their data needs and provide analytical support for value realization conversations.Standardized Reporting: Design, build, and maintain standardized reporting, dashboards, and data models that clearly demonstrate Redzone's quantifiable business value and track customer success metrics.Data Integrity & Governance: Ensure the accuracy, integrity, and consistency of customer performance data used for value analysis and external communication.Ad-Hoc Analysis: Conduct ad-hoc analysis to support strategic initiatives, product development insights, and high-stakes customer renewal/expansion discussions.
