OverviewThis position is part time, about 19 hours per week.As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, diversity, integrity, quality and trust that are integral to our mission. EO/AAThis position is responsible for performing semi-skilled maintenance and computer hardware installation work that may include routine and pre-scripted computer application installation, computer hardware setup and dis-assembly, assisting Computer Desktop technicians in the performance of their duties as needed. This position has no responsibility for providing patient care.Corporate Overview: The University of Utah is a Level 1 Trauma Center and is nationally ranked and recognized for our academic research, quality standards and overall patient experience. Our five hospitals and eleven clinics provide excellence in our comprehensive services, medical advancement, and overall patient outcomes.Responsibilities
Prepares hardware needed for daily installs and projects.
Delivers and picks up hardware to assigned locations, hospital, and remote clinics.
Processes trouble tickets including contacting users and technicians for further details.
Assists in institutional upgrades and sweeps, as needed, following department established procedures for installation and hardware configuration.
Assists in the install, repair, or replacement of enterprise equipment.
May be assigned to work with technicians on specific assignments.
Checks various systems for errors, and reports findings.
Starts job tasks and monitors workflows to ensure the successful completion of tasks.
Adds, moves and deletes devices in asset database.
Answers main phone line and routes calls as needed.
Documents accurate work notes for trouble tickets and asset records.
Knowledge / Skills / Abilities
Proficiency in the various desktop operating system environments and basic desktop application suites, including word-processing, spreadsheet, and email.
Ability to effectively communicate with employees at all organizational levels.
Demonstrated human relations and communications skills, and ability to work in a team environment.
A strong commitment to excellence in service.
Ability to follow specific directions.
Ability to work both individually and in a team environment.
Demonstrated potential ability to perform the essential functions as outlined above.
QualificationsQualifications Required
One year of applicable or related experience.
Qualifications (Preferred)Preferred
IT help desk experience.
Electronics or medical device experience.
Knowledge and experience in Health Care.
Currently enrolled as an active student with the University of Utah.
Currently enrolled in an applicable program.
Working Conditions and Physical DemandsEmployee must be able to meet the following requirements with or without an accommodation.
This position involves intermediate working conditions in a healthcare setting that may exert up to 50 pounds and may consistently require lifting, carrying, pushing, pulling or otherwise moving objects.
Physical RequirementsCarrying, Climbing, Color Determination, Crawling, Far Vision, Lifting, Listening, Manual Dexterity, Near Vision, Non Indicated, Pulling and/or Pushing, Reaching, Sitting, Speaking, Standing, Stooping and Crouching, Tasting or Smelling, WalkingMulti-lingual Candidates WelcomedTo inquire about this posting, email: careers@hsc.utah.eduEEO StatementUniversity of Utah Health Hospitals and Clinics, a part of The University of Utah, values candidates who have experience working in settings with students from diverse backgrounds and possess a strong commitment to improving access to higher education for historically underrepresented students.Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities and protected veterans are encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.University of Utah Health Hospitals and Clinics, a part of The University of Utah, is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.To request a reasonable accommodation for a disability, please contact the University of Utah Health Hospitals and Clinics Human Resources office at 801-581-6500. If you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action (OEO/AA). More information, including the Director/Title IX Coordinator's office address, electronic mail address, and telephone number can be located at:www.utah.edu/nondiscrimination/Online reports may be submitted atoeo.utah.edu/The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Hospitals and Clinics Human Resources at (801) 581-6500 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or Hospitals and Clinics Human Resources at (801) 581-6500 if you have questions regarding the post-retirement rules.This position may require the successful completion of a criminal background check and/or drug screen.Requisition Number 70912
Reg/Temp Regular
Employment Type Part-Time
Shift Day
Work Schedule 8-12
Clinical/Non-Clinical Status Non-Clinical
Location Name Information Technology Services
Workplace Set Up On-site
City SALT LAKE CITY
State UT
Department COR ISC 17A ITS SRVC MGMT
Category Information Technology
Workplace Set Up On-site
