Kellermeyer Bergensons Services (KBS) has an immediate full-time opportunity to join our operations team as anOperations Manager. If you enjoy working in a fast-paced environment that is ever-changing, like problem solving, and creating a safe workplace, then this is the job for you! For more than fifty years, KBS has been providing essential facility services in North America to help clients maintain clean and healthy operations. With a culture driven by our core values – trust, reliability, service and doing things the right way, and rooted in a fundamental belief that all work is “honorable and we acknowledge the dignity of those who do it.” These values are embraced by our highly diverse and inclusive workforce. What are you waiting for, APPLY TODAY and join the KBS Crew! Job Overview Salary Range: $70-75K/YR You will be delivering one of the following services for your designated zone area customers, building janitorial, maintenance services, exterior landscaping delivery, or restaurant and restaurant equipment cleaning. The work schedule is a regular workday schedule with the occasional overnight travel (pending your territory). As an Operations Manager the following duties and responsibilities will be a part of this opportunity, but are not limited to them:
Experience with Carpet and Floor care
Floor cleaning/Project cleaning
Must be willing to travel - 25-35%
Manages the customer and vendor relationship for assigned accounts within zone.
Perform monthly/ quarterly visits with customer district and regional management to ensure customer satisfaction and relationship.
Visit accounts as prescribed in portfolio and review and or complete audits and submit.
Ensure buildings are properly supplied, and equipped, while maintaining response to service calls, emails, or queries within 2 hours.
Create and maintain delivery plans, as well as source and schedule vendors.
Submit project dates to the head office by date required.
Provide backup crew work in emergency situations.
Requirements for our Operations Manager:
3 years of management experience with 3-years in a janitorial or building maintenance/service industry, or exterior services, or restaurant industry, preferred.
Maintain ongoing knowledge of all compliance standards (OSHA, State/ Federal, and KBS).
Experience in maintaining or supporting staffing levels in support of defined budgets, crews, and customer relations.
Ability to analyze area profit and loss (P&L) statements to ensure expenses are within budget.
Ability to understand project management and related project planning, while communicating any changes and progress.
Ability to develop and maintain professional relationships with each client and ensure the best service levels in accordance with the contract.
Ability to manage staff employment cycle: Hire, train, manage performance including disciplinary actions and terminations.
Background Check and Drug Test Required
What’s In It for You?
As a full-time KBS employee (30+ hours per week) you may qualify for benefits including medical, prescription drugs, dental, vision and more!
Paid Time Off
Life Insurance
Supplemental Health Insurance (E.G., Accident)
401k plan with a match
Perkspot Discount Program – discounts on travel, gyms, cell phones, restaurants, auto, apparel & electronics
KBS considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity, and expression, marital or military status, or based on an individual's status in any group or class protected by applicable federal, state, or local law. KBS also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
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