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Job Number 22104199Job Category Sales & MarketingLocation Marriott International HQ, 10400 Fernwood Road, Bethesda, Maryland, United StatesBrand CorporateSchedule Full-TimeRelocation? YPosition Type ManagementLocated Remotely? YMarriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you?JOB SUMMARYAre you passionate about the power of big data to drive customer value? Do you enjoy maneuvering complex data sets to build elegant machine learning models? Do you go beyond building models to ensure they are actionable? Are you continuously learning about all the developments in the world of AI? Do you list Python or R as one of the languages you speak?!Marriott, the world’s largest hotel company, is seeking someone like you to help enhance machine learning capabilities to drive customer engagement and value. This role entails outstanding business to technical translation, structured yet creative thinking, cross-functional collaboration, hands-on machine learning model development and operationalization. This role is part of a highly visible team that is tasked with growth acceleration and reinventing customer experience for MarriottWhat you will doEnhance capabilities needed to serve our global customers at scale in a data-driven, personal and relevant way
Understand the biggest areas of opportunity for the application of data science and machine learning at Marriott, developing services, positioning, and messaging in a clear, differentiated, and value-driven way across channels
Lead internal, external, and cross functional teams to develop new data-driven models and evolve existing models for customer intelligence, digital personalization, and other key areas of customer-focused growth.
Collaborate with IT and other data platform support teams to lead enterprise efforts to bring in new data science technologies, frameworks and methodologies and scale data science models through distributed computing and platform implementation
Evolve applications of advanced analytics, machine learning, tools, data sources, talent and partners by incessantly bringing external best practices and trends into an existing team of data-savvy analysts
Evangelize adoption of advanced analytics and pervasive data-driven thinking in Marriott culture
Work effectively with stakeholders to understand ambiguous business problems, assess data needs, develop/maintain best suited models and help/strategize deploying them in production
CANDIDATE PROFILEEducation and Experience4-year degree from an accredited university in Computer Science, Applied Mathematics, Statistics, Operations Research, Engineering or other quantitative discipline required
Master from an accredited university in Computer Science, Applied Mathematics, Statistics, Operations Research, Engineering or other quantitative discipline required AND
7+ years’ hands-on experience in data analytics with at least 3 years in developing data science models that includes but not limited to machine learning (supervised, unsupervised, and ensemble methods), natural language processing; computer vision, demonstrating progressive career growth and a pattern of exceptional performance required; deep learning experience is a plus
PhD from an accredited university in Computer Science, Applied Mathematics, Statistics, Operations Research, Engineering or other quantitative discipline preferred.
Proven track record of developing, scaling and implementing statistical predictive models in customer facing environments
Proven track record of managing predictive modeling/ML/AI projects
Experience with big data and cluster computing environments
Minimum of 5 years of programming using: Python, R, Spark, or Java along with stellar visualization and persuasive story telling
Additional experience using the following tools is desired
SQL
R Shiny
D3
Hive
Tableau
Kafka
Git
Jira
CORE WORK ACTIVITIESDelivering on the Needs of Key StakeholdersUnderstands and meets the needs of key stakeholders.
Develops specific goals and plans to prioritize, organize, and accomplish work.
Determines priorities, schedules, plans and necessary resources to ensure completion of any projects on schedule.
Collaborates with internal partners and stakeholders to support business/initiative strategies
Communicates concepts in a clear and persuasive manner that is easy to understand.
Managing Work, Projects, and PoliciesCoordinates and implements work and projects as assigned.
Generates and provides accurate and timely results in the form of reports, presentations, etc.
Analyzes information and evaluates results to choose the best solution and solve problems.
Develops specific goals and plans to prioritize, organize, and accomplish work.
Sets and tracks goal progress for self and others.
Monitors the work of others to ensure it is completed on time and meets expectations.
Provides direction and assistance to other organizational units’ policies and procedures, and efficient control and utilization of resources.
Leading TeamCreates a team environment that encourages accountability, high standards, and innovation.
Leads specific team while assisting with meeting or exceeding department goals.
Makes sure others understand performance expectations.
Ensures that goals are being translated to the team as they relate to tracking and productivity.
Creates and nurtures an environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.
Understands employee and develops plans to address need areas and expand on the strengths.
Provides the team with the capabilities needed to meet or exceed expectations.
Leads by example demonstrating self-confidence, energy and enthusiasm.
Conducting Human Resources ActivitiesActs proactively when dealing with employee concerns.
Extends professionalism and courtesy to employees at all times.
Communicates/updates all goals and results with employees.
Meets semiannually with staff on a one-to-one basis.
Establishes and maintains open, collaborative relationships with employees.
Solicits employee feedback.
Interviews job candidates and assists in making hiring decisions.
Receives hiring recommendations from team supervisors.
Ensures orientations for new team members are thorough and completed in a timely fashion.
Observes behaviors of employees and provides feedback to individuals.
Additional ResponsibilitiesProvides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person in a timely manner.
Manages group or interpersonal conflict.
Informs and/or updates executives, peers, and subordinates on relevant information in a timely manner.
Manages time effectively and conducts activities in an organized manner.
Presents ideas, expectations and information in a concise, organized manner.
Uses problem solving methodology for decision making and follow up.
Performs other reasonable duties as assigned by manager.
This position requires proof of full vaccination against COVID-19 prior to the first date of employment, subject to applicable law. If you are offered employment, this requirement must be met by your date of hire, unless a reasonable accommodation request is received and approved.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
