As a Client Advisor on the managed billing team, you'll be a crucial link between Expert Institute and our attorney-clients, directly impacting case outcomes through expert witness selection and strategic consulting. This role combines legal analysis, client service, and project management in a fast-paced, technology-driven environment.
Key ResponsibilitiesStrategic Client PartnershipLead comprehensive case intake conversations with attorneysAnalyze case theories and develop targeted expert witness search strategiesTranslate complex legal needs into actionable research parametersProject ManagementOversee end-to-end client engagementsEnsure timely delivery and exceptional quality of all deliverablesRelationship ManagementBuild and maintain strong relationships with attorney clientsPresent findings and recommendations to key stakeholdersProactively identify and resolve potential challengesServe as a trusted advisor throughout the litigation process
