Support Veterans through patient scheduling, appointment coordination, and healthcare administrative services within an integrated outpatient healthcare setting. As a Medical Scheduler / Medical Administrative Assistant, you will support patient access, medical scheduling, electronic medical record (EMR) workflows, and healthcare customer service that helps Veterans receive timely, coordinated care.Working alongside providers and interdisciplinary healthcare teams, the Medical Scheduler / Medical Administrative Assistant supports patient access, clinical administrative workflows, and continuity of care across multiple services.This role contributes to an organized, patient-centered healthcare experience while supporting efficient clinic operations and continuity of care.This role is well suited for professionals with experience in medical scheduling, patient access, healthcare administration, medical office support, or healthcare customer service environments.Key ResponsibilitiesCoordinate patient scheduling and appointment management to support timely access to Veteran healthcare servicesTrack, review, and respond to electronic consults, provider orders, and related actions within the electronic medical record systemSupport patient access, medical scheduling, appointment coordination, and clinical administrative workflows across multiple healthcare servicesCommunicate professionally with Veterans, providers, and healthcare teams regarding appointments, scheduling updates, and care-related needsMaintain accurate medical records, documentation, and scheduling information while supporting efficient clinic operationsProtect sensitive patient information and follow established healthcare privacy, security, and documentation standardsThis position is contingent upon contract award.
