START DATE: 3/25Description:
Provides phone support and creates and maintains Government and/or commercial insurance member eligibility records
Resolves eligibility discrepancies and questions and provides support and expertise for one or more insurance lines of business and or/business processes
Provides feedback on testing of new applications or changes to existing system
Runs and distributes eligibility audit queries
May be asked to make small number of scripted outbound calls
Handles escalated calls and resolves them from other departments, and members
Processes 834 files for UT, NV, CO, ID
Additional Skills & Qualifications:
Functions well in difficult situations including conflict resolution in a team environment
Proficient in Facets or similar eligibility system
Experience with Federal and State regulations which govern employer policies and procedures
Intermediate knowledge of enrollment reconciliation processes
Work Environment
Mon-Fri. 8-5:30
8 caregivers on this team
Navigating multiple screens and systems
Fully onsite
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
