R1 is a leading provider of technology-driven solutions that enhance the patient experience and improve the financial performance of hospitals, health systems, and medical groups. We uniquely combine the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, which includes sophisticated analytics, AI, intelligent automation, and workflow orchestration.As our Senior Follow-Up Manager, you will be responsible for providing analytical expertise for the revenue cycle management process while identifying workflow issues and providing solutions. Every day, you will oversee accounts receivable (AR) management, focusing on California payers, and lead efforts to improve key performance indicators (KPIs) and service level agreements (SLAs). To thrive you must have strong analytical skills, leadership experience, and a proven track record in project management and process improvement.Here’s What You Can Expect
Oversee AR management for California payers, ensuring timely and accurate follow-ups.
Analyze reports to track and improve KPIs such as AR days, denial rates, and clean claim percentages.
Collaborate with billing teams to identify and resolve operational gaps.
Lead and mentor a team of follow-up specialists, fostering a high-performance culture.
Drive process improvement initiatives to enhance efficiency and effectiveness.
Ensure compliance with payer requirements, regulations, and company policies.
Partner with cross-functional teams to implement new processes and address performance gaps.
Provide regular updates to leadership on progress, challenges, and achievements
Qualifications
5+ years of experience in revenue cycle management, with a focus on AR and follow-up.
Proven experience working with California payers.
Strong analytical skills and experience interpreting reports, KPIs, and SLAs.
Leadership experience, including managing and mentoring teams.
Demonstrated success in process improvement and project management.
For this US-based position, the base pay range is $69,556.00 - $114,234.05 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.This job is eligible to participate in our annual bonus plan at a target of 10.00%The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package. (http://go.r1rcm.com/benefits)R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent (https://f.hubspotusercontent20.net/hubfs/4941928/California%20Consent%20Notice.pdf)To learn more, visit: R1RCM.comVisit us on Facebook (https://www.facebook.com/R1RCM)#LI-KW01 #TJ2022 #RevenueCycleManagement #Remote #Leadership #ARR1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation and workflow orchestration.Headquartered near Salt Lake City, Utah, R1 employs over 29,000 people globally.
