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Platform Services is a 24x7, three city model unified production management team supporting the critical Infrastructure of the firm using cutting-edge systems and processes that form the core of our key business. The team also adopts various tools developed by ETO Engineering team to automate failures using machine learning techniques, notify discrepancies in the health of production environment and automation of health-restoration, with a focus on continuous measurement of risk and cost. Analyst in Platform Services, the Technology Division’s “Run-The-Bank” production management organization. Generalist role in the production management function for technologies and systems provides alert management with the help of runbooks.