Reporting to the Telecom Manager, the Telecom Analyst will work with customers, peers, and vendors to assist in all aspects of the execution of Telecom account disconnections. With minimal supervision, the Telecom Analyst will track and record progress toward assigned tasks.Contract DetailsThis is a 1-year contract position with Extra Space Storage, with the possibility of extension for an additional year upon completion of the initial term.Primary Responsibilities
Coordinate with telecommunications providers, third party owners, and Extra Space Storage Operations team to complete internet, PIAB, and phone line disconnects
Assist with gathering and reporting telecom information for both large- and small-scale telecommunications projects.
Assist with line disconnects for telecom optimization
Other duties as assigned
Job Specifications
1-3 years experience working with telecom vendors
1-3 years experience working with a telecom expense management tool
1-3 years experience reviewing telecom bills
1-3 years experience working in a ticket management system
Must have strong written and verbal communication skills
Highly organized individual with strong attention to detail
Education and Experience
Associate degree preferred, but education can be substituted for years of experience
Must be able to use excel at an intermediate level
Working Conditions/Physical Demands
Close visual acuity required to perform work at computer terminal. No exposure to adverse environmental conditions. Requires repetitive typing motion, talking, hearing, grasping and feeling.
This position is fully remote, available to candidates located anywhere within the United States.
DisclaimerThe above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.If you are a current Extra Space employee, please apply through Jobs Hub in Workday.We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.Extra Space Storage is the second largest operator of self-storage facilities in the U.S. Since we were founded in 1977, we’ve taken the storage industry by storm. In 2015 alone we added 1.6 Billion dollars in new acquisitions to our already large property portfolio.The cornerstone of Extra Space Storage is successful partnerships with our stakeholders, partners, investors and customers. Our goals are driven by an impassioned, dedicated workforce that thrives in the innovation driven corporate environment. We are the best, at getting better!Our Team Makes Us EXTRAordinaryKnowledge is power and experience is valuable. This is why we strive to attract the best candidates for every position at Extra Space Storage. Every position is valuable to our success from our executive management team, corporate employees, on-site managers and call center team.Offering a Career Path Paved with Innovation and SatisfactionAttracting the best candidates in any field requires a commitment to job satisfaction. At Extra Space Storage, job satisfaction is high, this is why we have one of the best retention rates in the business. We know that our success depends on our team loving their jobs!An Extra Space employee is number one valued and knows they are invaluable to the team, customer and company. Second they are passionate enjoying a challenging and rewarding career path armed with the tools they need to succeed. Add a fun work culture and spectacular offices makes Extra Space a pretty amazing place to work.
