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Kelly Services is seeking a The Project Manager I for a global multinational risk management, insurance brokerage and advisory company in South Jordan, UT.Job Title: Project Manager ILocation: South Jordan, UT 84095 (Remote to start)Job Type: Temp, potential Temp-To-HireLength: 3-monthsEst. Start Date: 8/17/2020Hours: 40 hours/week, 8 hours/dayPay Rate: $28.00 - $34.00 per hourJob Purpose :The Project Manager I is an integral part of the Client Services Communications team. The project manager will work closely with the Communications team management as well as other departments such as client services and operations to fulfill custom communication and project requests relating to the creation and delivery of our client and participant communications. The Project Manager supports the Communications PM team by working cross-functionally in analyzing, developing, and delivering business solutions to meet our internal and external client needs.Primary Duties and Responsibilities:The Project Manager performs a wide range of duties including some or all of the following:Project Management Manage all phases of Communications projects and develops detailed charters, project plans, schedules, project estimates, status reports, and processes to ensure client satisfaction Develop high-level project scope, deliverables, and milestones Conduct regular project meetings and is responsible for project tracking and reporting Set deadlines, assigns responsibilities, and monitors and summarizes progress of project Manage schedule of tasks and deliverables for the Communications team as well as cross-functional departments Plays a dual role as PM/BA on project initiatives Work with PM Manager to establish project priorities, resource assignments, and deadlines for project deliverablesBusiness Analysis Gather and understand business needs. Determines, documents, and prioritizes requirements from the business to meet project needs. Manage the organization and documentation of project deliverables Analyze and document functional requirements, workflows, and business processes as needed Elicit requirements using interviews, requirements matrix, use cases, scenarios, gap analysis, and business analysis. Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.JIRA Traffic Management Manage the JIRA ticketing queue. Vet tickets and managing them through to completion. Gather and document requirements for work, transpose information into working documents Submit tickets to the data teams for mail files and monitor them through completion Work with requestors to ensure work performed is accurate, meets our standards, is validated, and is approved before being mailed High level of coordination, communication, and problem solving skills requiredDocumentation Assist with documenting and tracking issues and ensuring timely issue resolution. Create user documentation and training material for our processes/procedures as needed Assists in the development, preparation, and analysis of reports for management review. Data gathering, Workflow and Process mapping in MS Visio or MIRO with focus on process improvementQualifications :Education - B.A. Degree in Marketing, Communications, or equivalentExperience, Knowledge, Skills and Abilities Required: 5+ years Project Management or Project Coordination experience required, PMP preferred 2+ years Marketing, Communications, and/or Fulfillment experience preferred Experience with Agile and SCRUM methodologies preferred Experience in the Healthcare industry a plus Demonstrate excellent project management, coordination, consulting, and problem-solving skills Strong in oral and written communications to exchange information, explain procedures, techniques, and answer questions in a clear logical manner Ability to manage client and stakeholder expectations while maintaining a good working relationship Confident, proactive individual capable of manage multiple, concurrent projects Ability to work independently as well as within a team with good conflict resolution skills Ability to independently make decisions and prioritize work to meet deadlinesProficiency in: MS Office: Word, Excel, PowerPoint, Visio – Process Mapping, Project E-mail/Scheduling Atlassian tools such as JIRA and Confluence Smartsheet MiroPersonal characteristicsThe PM should demonstrate competence in all of the following: Behave Ethically: Understand ethical behavior and business practices, and aligns behaviors with the values of the organization. Communicate Effectively: Speak, listen and write in a clear and thorough manner using appropriate and effective communication tools and techniques. Make Decisions: Assess situations to determine the importance, urgency and risks, and make clear decisions which are timely and in the best interest of the organization. Organize: Set priorities, develop a work schedule, monitor progress towards goals, and track details/data/information/activities. Plan: Determine strategies to move the organization forward, set goals, create and implement actions plans, and evaluate the process and results. Solve Problems: Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem.Working Conditions Project Managers usually work in an office environment. Project Managers work a standard workweek but may be required to work some evenings and weekends to meet project deliverables.NOTE: This job description is not intended to be all inclusive. Employees may perform other related duties as instructed to meet the ongoing needs of the organization.Location Candidates must be in the South Jordan/Salt Lake City area. This role will be remote during the Stay at Home and Safer at Home Orders. Once normal, in-office business resumes, candidates will be expected to be in the office 50% of the time (with all local distancing, mask, etc. guidelines in place). Please ensure your candidates are comfortable with that before submitting them. Once normal business travel resumes, there will be up to 5-10% travel as needed.Interview Process:1st Interview: On Demand HireVue Interview2nd Interview: Phone or Video interview with hiring manager and PM on the team- 1 hour.3rd and Final Interview: Phone o rVideo interview with management team (TBD)- 1 hour.If candidates have work samples of previous projects they have done, or a portfolio of their work, please include the link or attach samples to the resume attachment. Providing examples will really make them stand out to the manager.Note: A candidate that is a solid/strong Project Manager that also has a blend of Project Management and Business Analyst experience in their background would be a great fit.Apply Today! If you are interested in the position, please email your resume to Robv492@kellyservices.com for immediate consideration.Why Kelly ® ?As a worker today, it’s up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find what’s next is what we’re all about. We know what’s going on in the evolving world of work—just ask the nearly 500,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.About Kelly ®At Kelly , we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.#KellyGTS
