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The Restaurant Manager will lead and manage service team to offer a one of kind culinary experience. Take ownership of the restaurant; ensure the restaurant operates beautifully, efficiently and profitably every shift and every day. Exemplify gracious hospitality and sincere respect in all interactions. Maintain open lines of communication in a positive work environment. Continue to be a student of our concept and the industry by seeking out opportunities to learn more and improve. Be a dedicated teacher committed to developing the hourly team.
RESPONSIBILITIES: Manage Daily Operations. Understand, practice and teach policies and procedures. Lead, service, develop, coach and consistently execute service standards. Impact service by being on the floor during peak service times. Earn the confidence of the team by consistently running a smooth shift. Exemplify professionalism and enlightened hospitality in all interactions and especially in difficult situations. Ensure consistent execution of steps of service by holding staff accountable. Manage Financial Results. Understand and execute restaurant plan to stay within department budgets and maximize profits. Actively manage inventory and waste to meet cost targets. Demonstrate proficiency in cash management. Ensure check register, cash outs, bank logs, inventory and deposits are accurate and executed according to standard. Effectively manage service labor, scheduling and payroll. Proficiency with tools such as Point of Sales systems.
CONTROL: Develop strong team relationships by demonstrating a strong work ethic and willingness to assist each team member. Clearly communicate expectations and hold individuals accountable. Provide both positive and constructive feedback to team in a timely manner and document when appropriate. Treat potential employees with same sense of hospitality and respect as employees and guests. Execute training program consistently for hourly employees.
TEAMWORK: An attitude of teamwork and flexibility for assigned duties is expected. Service should not be disrupted because of lack of communication or cooperation between team members.
SAFETY: Communicate any major facility or operational emergencies to GM immediately. Maintain a detailed daily log to communicate between shifts and prevent issues from reoccurring. Regularly conduct service team meetings. Provide a safe, clean, organized and sanitary work environment. Understand and ensure all ABC laws, Health Standards, federal and state laws are met. Correct all violations with a sense of urgency. All employees are required to wear non-slip shoes. Be aware of any ice or water on the floor, glass breaks, or spills in any area. Any employee who has created a break or spill, must either stay with the hazard, or instruct someone to stay with the hazard until it is cleaned up, to ensure no injury as a result.
QUALIFICATIONS:
Position requires a minimum of 2+ years of restaurant management experience and 5+ years of restaurant experience.
Requires developed communication skills, both verbal and written.
Most tasks are performed independently or in a team environment with the employee acting as a team leader.
Ability to maintain compliance with all local, state and federal laws and regulations.
Ability to supervise, train and motivate multiple levels of employees.
Ability to assess/evaluate other employeesâ performance in a fair and consistent manner.
WORK YEAR:
This is a full-time year-round position.
PHYSICALITY:
This position is extremely physical in nature. All employees must expect the following for sustained periods during each work shift:
o Sustained standing, walking, bending, stooping, lifting of potentially heavy loads, sitting, twisting, etc.
o Working indoors and outdoors, in various climates including extreme heat, cold, rain, and snow.
PAY RATE:
This is a salaried position based on experience and qualifications. Pay rate determination will be made within the interview process.
TO APPLY, please reply via email with your resume file attached (pdf, docx, or doc) and cover letter in the body of the email. Please do not copy and paste resume.
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