Are you passionate about finding solutions for customers?We Offer:
Paid time off starting at 15 days/year with the option to buy more and 12 paid federal holidays
Medical, dental, and vision benefits
401k match up to 5%
Competitive pay with opportunities to advance your career
Various options for tuition assistance, paid parental and adoption leave, stock purchase, wellness, and employee discounts
Receive 40 annual hours to volunteer at organizations you choose
Much more
Who We Need:Universal Bankers are the adaptable problem solvers of M&T. You will be an important member of our team as we build relationships with customers, process their transactions, and help them understand products and services available to them. We will provide you with all the training skills needed to be successful.Your Typical Day:
Welcome all bank visitors with a warm and friendly smile
Listen to customers and understand their needs
Educate customers so they understand the products and services available to them, making recommendations when appropriate.
Accurately and efficiently process customer transactions
Work closely with M&T Business partners, when necessary, to ensure all needs are met.
Call existing customers to retain and expand relationships
Support a diverse environment that supports the M&T Bank brand
Complete required training under the Federal SAFE Act
Education and Experience Required:
High school diploma or equivalent (GED)
Minimum 1 year experience in any of the following: retail, customer service, tele-sales, or call center
Education and Experience Preferred:
Professional communication skills and interpersonal skills
Retail customer services skills
Strong organizational and time management skills
Technology savvy
Demonstrated success with cross-selling and referring products and services
Bilingual ability is not required but is a strong plus depending on location
Physical Requirements
Lifting objects up to 30lbs
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $18.00 - $28.11 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.LocationBrattleboro, Vermont, United States of AmericaM&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.
